Sounds like perhaps a bug in ofono, dialer-app, or perhaps url-dispatcher (if the # is there, but is getting dropped)?
On Thu, 2015-09-17 at 15:27 +0100, Alan Pope wrote:
> Forwarding to a more appropriate list.
>
> Peter, probably best to bring these things up here on ubuntu-phone list.
>
>
> ---------- Forwarded message ----------
> From: Peter Bittner <peter.bitt...@gmx.net>
> Date: 16 September 2015 at 22:04
> Subject: [Ubuntu-touch-coreapps] [ubuntu-system-settings] GSM codes
> handling broken in system-settings, dialer-app, or address-book-app
> To: ubuntu-touch-corea...@lists.launchpad.net
>
>
> I've been noticing a bug with GSM codes for a while. It was already
> there before OTA-5. Now I'm unsure where to file the bug, because I
> can't tell which app is the offending party.
>
> How to reproduce the bug:
>
> - I'm trying to use a GSM code stored on my SIM card. Namely, it's a
> code to query the current credit on the SIM (*147#).
> - When I go to the Dialer and I press the Contacts icon, that leads me
> to the Contacts app ... where I can't find the SIM codes. (see below
> why I mention this)
> - When I go back to the Dialer and I press the Settings icons, that
> leads me to the Phone screen in the System settings.
> - I continue with Services on my first SIM card. (Good! All the
> numbers I expect are listed: service numbers and GSM codes of my
> network provider.)
> - When I select an obvious GSM code ("Mobile Balance") a detail page
> opens with a "Call" button at the bottom. When I press this button the
> Dialer app opens with the GSM code *but* with the last character (hash
> code) *missing", i.e. "*147" instead of "*147#" is shown.
> - Of course, when I place a call to this number the phone thinks it's
> a regular, albeit short number and tries to perform a regular call.
> Only when I append a "#" character in the end I can successfully send
> the GSM code and received the reply (which work flawlessly).
>
> That's obviously a bug, but which component is the affected one? The
> sender (system-settings) or the receiver (dialer-app)? Then,
> interestingly, there's no bug tracker configured in the
> ubuntu-system-settings project.
> https://bugs.launchpad.net/ubuntu-system-settings
>
> A design comment: The dialog box being displayed for the answer from
> my network provider has two action buttons, Cancel and OK. They both
> seem to have the same function: dismiss the dialog. Probably a single
> button, Close, would also do it.
>
> Finally, I'd like to have easier access to the Service numbers on my
> SIM card. At the moment I can only access them via the System Settings
> > Phone > Services (of one of my SIM cards). It would be handy to have
> them also in the Contacts app, e.g. via a special options menu (I
> think that's how Android has got it, at least on my ancient Samsung
> phone). An additional option in the Contact app's settings screen
> could do it (I don't want to import the numbers from the SIM; I want
> to use them, period.). I need those numbers only sometimes, and I
> usually have a hard time remembering where to find them.
>
> Thanks in advance for clarifying,
> Peter
>
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>
>
> --
> Alan Pope
> Community Manager
>
> Canonical - Product Strategy
> +44 (0) 7973 620 164
> alan.p...@canonical.com
> http://ubuntu.com/
>
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