On Tue, May 26, 2015 at 5:06 PM, Matthias Apitz <g...@unixarea.de> wrote: > El día Monday, May 25, 2015 a las 08:28:05PM -0300, Ricardo Salveti de Araujo > escribió: > >> > The syslog of this time can be found here: >> > http://www.unixarea.de/syslog.May25.txt >> >> Your syslog looks fine, and your behaviour is indeed super weird. >> >> Were you able to still turn it on after reproducing such issue and >> powering it off? Wonder if the battery status would still be the same >> after a reboot. >> >> There is nothing special at our userspace, it's basically getting the >> battery data from the kernel directly. So it's either a kernel bug, or >> a battery firmware bug, hard to tell from now (I was only able to >> reproduce this bug once, and it seems people are also having similar >> issues with the Android version of it >> https://www.youtube.com/watch?v=YAmdswKehQ4 ). > > Hello Ricardo, > > I contacted BQ.com with this problem and this is what they recommend: > >> Dear Mr. Apitz, >> Thank you for contacting BQ Technical Support. >> >> It sounds like you are experiencing some issues with your battery indicator, >> thus perceiving a low battery autonomy. These issues may be solved by >> calibrating your battery. In order to calibrate the battery, please, use the >> device until the battery has drained to the point of shutting down >> automatically. Basically, use it until it turns itself off. Ignore any low >> battery alerts that may appear. Then, recharge the battery without any >> interruptions until it is fully charged to 100%. Verify the battery >> indicates >> a 100% both turned on and off. >> We let you know the battery indicator is controlled via software and we are >> currently working on a new update that improves this indicator. >> >> After three or four calibrations following this procedure, you should be able >> to notice improvements. In case the behaviour is still reproducing after the >> calibration and in order to properly diagnose this incidence, please, fully >> charge the device, set the display brightness to a manual level and make a >> normal daily use of it until the battery is 5%. Please, send us a screenshot >> of System Settings> Battery and System Settings> Battery> Display brightness >> by simultaneously pressing the Volume + and Volume - buttons. Also, please, >> let us know the behaviour of the indicator when rebooting. Does it still show >> the same battery percentage? > > I do not fully understand this procedure of calibrating. This is what > I always did until now: the battery drained and I recharged it. > > Any helping hand who can explain what they want me to do?
I think it's just doing a few full discharge -> charge (100%) and see if you're able to reproduce this issue again. Cheers, -- Ricardo Salveti de Araujo -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp
