On 04/08/2015 02:38 PM, Rodney Dawes wrote: > On Wed, 2015-04-08 at 21:23 +0200, Niklas Wenzel wrote: >> Hi all, >> >> >> I've recently been really unhappy with the order in which applications >> appear in the Ubuntu Store. >> >> >> Apparently, apps are currently only sorted by their star ratings. >> However, when an app gets popular, users start to use the ratings >> section as a way to request new features or to report bugs. >> This often goes hand in hand with bad ratings and messages similar to >> "Implement A and I'll give you 5 stars". As a result, most top-notch >> applications are beaten by webapps whose owners give them a single 5 >> star rating. > > If people are using ratings/reviews as a means to demand features, then > I think that is a separate problem that needs to be dealt with properly. > IMO, such behavior would be out of line with the Ubuntu CoC, so we > should probably look into ways in how we can improve how users use > ratings/reviews, and keep people from doing this. Perhaps a way for > developers to flag problem reviews in the developer portal, would be > helpful here. > > >> This is exactly the reason why one cannot find Dekko and Telegram in >> the communication category easily. >> >> >> In my opinion, such an app with a single 5 star rating should never be >> shown above an app with hundreds of reviews and an average rating of >> 4.x. > > The converse problem is also true however. Apps with no ratings at all, > will also continue be difficult to find, as they'll always end up at the > bottom of the list, if sorted by average rating. > >> Brian Douglass has recently introduced an additional "heart rating" in >> his appstore [1] which does the job very well in my opinion. >> >> >> Would it be possible to use a similar approach in the official Ubuntu >> Store scope? > > I think having two ways of rating the same thing will only complicate > matters, and provide a poor UX for our users, so it is not something > which I would like to see implemented. I think we should find better > ways of solving the social problems, that isn't just adding more ways of > allowing people say that they like or dislike something. > That seems fine. Related, for a while there was no way to modify the rating you previously gave to an app-- does anyone know if this has been resolved?
-- Jamie Strandboge http://www.ubuntu.com/
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