On Wednesday, July 07, 2010 18:34:41 Micah Gersten wrote: > On 07/07/2010 01:08 PM, Scott Kitterman wrote: > > On Wednesday, July 07, 2010 13:17:19 Bruno Girin wrote: > >> On Wed, 2010-07-07 at 11:48 -0400, Scott Kitterman wrote: > >>> On Wednesday, July 07, 2010 11:29:36 Evan wrote: > >>>> On Wed, Jul 7, 2010 at 11:21 AM, Bruno Girin <brunogi...@gmail.com> > > > > wrote: > >>>>> On Wed, 2010-07-07 at 09:53 -0500, Benjamin Root wrote: > >>>>>> Sounds like to me that it is a finer grained version of "Invalid". > >>>>>> The idea being that rather than possibly insulting the OP with an > >>>>>> "Invalid" statement, one could mark it as "Opinion" where it is > >>>>>> effectively closed, but leaves open the possibility that it might > >>>>>> have to be revisited later. > >>>>>> > >>>>>> I guess this helps to distinguish between the bugs that are > >>>>>> blatantly Invalid and the bugs that might be a little bit more > >>>>>> ambiguous. > >>>>>> > >>>>>> At least, that is my interpretation... > >>>>> > >>>>> Thanks, that sounds like a sensible interpretation. So in terms of > >>>>> triaging, if the bug is one that we would normally set to invalid > >>>>> because even though the software does not behave as the OP thinks it > >>>>> should, the reasons for changing it are not clear cut, we would > >>>>> assign it the Opinion status rather than the Invalid status. > >>>>> > >>>>> I suspect that in this case, bugs in that status should also have a > >>>>> severity of Wishlist? > >>>>> > >>>>> A new standard response to use when setting bugs to that status would > >>>>> be good. What about the following? > >>>>> > >>>>> Thank you for taking the time to report this bug and helping > >>>>> to make Ubuntu better. While we appreciate that the software > >>>>> does not behave as you expect, we consider that it is a > >>>>> matter of opinion whether it should be changed to accommodate > >>>>> your requirement. This bug is being set to "Opinion" to > >>>>> indicate that, although we do not consider it invalid, we > >>>>> will not start work on resolving it until we are satisfied > >>>>> that there are enough details on how to change the software > >>>>> without > >>>>> compromising usability or existing features. > >>>> > >>>> Great. I find the last sentence a bit of a mouthful though. How about: > >>>> Thank you for taking the time to report this bug and helping to > >>>> make Ubuntu better. While we appreciate that the software does > >>>> not behave as you expect, we consider it a matter of > >>>> opinion whether or not the behavior should be changed as you > >>>> suggest. This bug is being set to "Opinion" to indicate > >>>> that. Although we do not consider it invalid, we will not start > >>>> work on resolving it until we have a solution that solves your > >>>> problem without compromising existing functionality and > >>>> usability. > >>>> > >>>> Just my two cents, > >>>> Evan > >>> > >>> I'd prefer we don't use it at all. I get stacks of bug mail with not > >>> very useful discussion already. Just about the last thing we need to > >>> do in the bug tracker is encourage more of it. > >> > >> This is why the Launchpad devs are currently working on new subscription > >> features which should allow to have more control over what lands in your > >> mailbox. Once that's available, you should be able to significantly > >> reduce the amount of email you're not interested in. > > > > Future features that may some day reduce the amount of unwanted bug mail > > I get aren't relevant to the current discussion. > > > >>> If a bug is Invalid or Won't Fix, then the bug tracker isn't the right > >>> place to discuss it. > >> > >> Well, if they added that new status, it's because they identified that > >> there's a need for it. You do have bugs that are reported that are > >> really a matter of opinion as to whether they should be addressed or > >> not. And now that it's there, we (as BugSquad) will have to deal with it > >> one way or another. > > > > This wouldn't be the first time a feature with minimal or negative > > utility got added to Launchpad. > > > > My recommendation is if you see it set, have a canned answer along the > > lines of "This is not a bug status that is used in Ubuntu (although > > other projects hosted on Launchpad may use it). The bug status is being > > changed back to [whatitwasbefore]." > > > > Scott K > > Here's the response that hggdh proposed on the bugsquad list: > > Thank you for taking the time to report this bug and help make Ubuntu > better. This bug is being marked OPINION; this indicates we will not > work on it, but all are free to express their opinions. It is possible > that, in the future, we may revisit this bug. > > If Ubuntu isn't going to use the status, this should be decided soon and > the appropriate lists should be copied. > Let's put it the other way around. Ubuntu has not decided to use this satus, so people shouldn't assume we have.
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