-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 shirish wrote: > Hi all, > I've been reporting bugs for a while & reporting upstream bugs at > times when it was necessary. Sometime back I was introduced to > reprortbug & although it is a very good tool it seems something is > amiss. So lemme make some points & please lemme know how we can > contribute to having things done in a better way. The idea is also to > make a help document after I get all the answers. > Now like some users I don't want to use an MTA to send & > receive bug -reports. I am using gutsy & reportbug v. 3.38ubuntu2 > > Now the configuration file at /etc/reportbug.conf is something very > interesting & I am sure has the answers to quite few questions.
So does the manpage. Try man reportbug. > > # You can also specify a port other than 25 > smtphost fiordland.ubuntu.com > > # Username and password for SMTP > # smtpuser bob > # smtppasswd XXX > > # Use TLS encryption. > # smtptls > > Lemme mention that Ms. Sarah Hobbes had been very helpful in her own > capacity to help me & did the update but some things are still > missing. Please learn to spell my name correctly. And don't make me look like an idiot, because you didn't understand what I was telling you. Repeatedly. The other people in the channel appeared to understand it. > > Now while the smtphost thing is cool, what would be the username & > password, does it need any filling in. It doesn't need it. That's why I didn't add it. > > Below is a conversation between reportbug & me. Help me if we can find > a suitable way to successfully send it to its home doing a cc at > [EMAIL PROTECTED] (don't know if filing bugs through email is yet > possible or its a todo thing? ) It's possible, reportbug should really be made compatible with the current emailing bugs to malone - which requires gpg signing and such. For more information, see https://help.launchpad.net/UsingMaloneEmail > > reportbug > Please enter the name of the package in which you have found a problem. >> pidgin > *** Welcome to reportbug. Use ? for help at prompts. *** > Detected character set: UTF-8 > Please change your locale if this is incorrect. > > Using 'shirishag75 <[EMAIL PROTECTED]>' as your from address. This is because you did not set your email address in DEBEMAIL, etc. man reportbug would tell you about a *lot* of these options, and tends to save people looking like fools. Not saying that you are one - it's a generic comment. > > Now is this correct or not? https://launchpad.net/~shirishag75 that's me. It doesn't check. Downloading a copy of every single user on launchpad, with all their info, and updating it each time you're going to file a report is clearly unfeasible. I guess it could let you specify your launchpad ID, and look it up from there - however, it's easier just to specify it in the configuration file. Again, man reportbug tells you all of this, explained very clearly. > > Getting status for pidgin... > Verifying package integrity... > Will send report to Ubuntu (per request). > Maintainer for pidgin is 'Ubuntu Core Developers > <[EMAIL PROTECTED]>'. > Looking up dependencies of pidgin... <snip> > Please select tags: (one at a time) [none] > Spawning sensible-editor... > Report will be sent to "Ubuntu Bug Tracking System" > <[EMAIL PROTECTED]> > Submit this report on pidgin (e to edit) [Y|n|a|c|e|i|l|m|p|q|?]? Y > Connecting to bugs.debian.org via SMTP... > SMTP send failure: {'[EMAIL PROTECTED]': (550, 'relay not > permitted')} > Wrote bug report to /tmp/reportbug-pidgin-20070616-5078-jgeAxU > > Ok I remember something of this sort also happening an another time. > Can this be fixed in a short time? The other way is just to use > reportbug to make a nice bug-report & then use gmail to send it. > You need to actually be a part of ubuntu-members to be able to use this tool, and be using the email address on launchpad. Last I knew, that was the case (as we use it for requestsync too). You're free to use your ISP SMTP server, which obviously will not be able to be pre-filled. At least this way, all of the ubuntu members can use this without modification, if they've set DEBEMAIL and such. If you've got a MTA installed and configured, it appears that reportbug uses that instead. > Another thing, there is also a better-looking tool called > reportbug-ng, the only thing is it has a very sparse configuration > file known as .reportbugng This we sync straight from debian. There are no current plans to change this, unless someone steps up to do the work. > > Now are there any options or stuff we want by default to be there, I > have opened a bug-report at > http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=429235 , if anything > comes to your mind which would improve our communication with them > using the tool please do so either there or on the mailing list or > off-list, either way is preferable to me. > > Looking forward to your valuable inputs on this. I'm sure I'll calm down soon enough. Hobbsee -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFGdAUE7/o1b30rzoURAoL7AJ9m78/1qiEVpk+gT6BMGd72p+XeYgCgvgBM E1EcFOWPsFurNey7ZEn/FMw= =Py4E -----END PGP SIGNATURE----- -- Ubuntu-devel-discuss mailing list Ubuntu-devel-discuss@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel-discuss
