-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi,
I have been meaning to do this for a while now. The wiki.ubuntu.com/DebuggingFirefox is a nice place to provide as a source for firefox bug reporters to use while sending bug reports. I rearranged it so it is oriented towards bug reporters instead of the triagers. Triagers should already be familiar with things to do before filing and while triaging) a firefox bug (ask for a new profile, maybe tell users to remove plugins, search upstream bugzilla). but users won't know this stuff. I think, if we provide this link to firefox bug reporters when they first report a bug (and mark them as "needs info"), it will greatly enhance the reports we get. I'd like people to check out this page (now a sandbox) before I put it up for "sale" :) Link: https://wiki.ubuntu.com/Sandbox/DebuggingFirefox Some of the changes: * Remove mention of plugins. Do we want them to remove plugins? See http://kb.mozillazine.org/Issues_related_to_plugins#Disabling_plugins_found_in_the_plugins_folder on how to do that. I don't think so. * Remove mention of wiki.ubuntu.com/FirefoxCrashFormLetterRePlugins . The triager should find this info elsewhere in Bugsquad documentation. * Remove mention of upstream bugzilla: this is the bug triager's duty * Compacted and rearranged overall to provide steps to follow and less irrelevant information. I a sending this to ubuntu-doc and bugsquad, but because Firefox is a very visible and important package for ubuntu, I'm CC'ing devel-discuss and D. Farning (who has been triaging Firefox bugs extensively) to get as much feedback as I can. I also filed a bug report on this here so this doesn't go forgotten. Link: https://bugs.launchpad.net/products/ubuntu-doc/+bug/77228 Thanks all :) - -- Please scan all attachments for viruses. Or (though you might like Rodin) you might as well avoid "The Gates of Hell" and use Linux. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.2.2 (GNU/Linux) iD8DBQFFkgMuLM1JzWwJYEYRAj+1AJ0SJF2mcl/q4x7ybgo042ziXDVg0wCggaRl lwuLx0/GTGJ6b8vbSCtASbA= =6blz -----END PGP SIGNATURE----- -- Ubuntu-devel-discuss mailing list Ubuntu-devel-discuss@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel-discuss
