I'd recommend getting an strace of the applications in question to
figure out exactly which devices they're trying to access and what
errors they're failing with.

>From the point of view of a process in group dialout, 660 root:dialout
and 666 root:dialout are precisely equivalent, so there is something
more subtle happening here. Hitting it with 666 will no doubt resolve it
for you but is not going to be the right answer for Ubuntu.

-- 
Serial port devices (ttyS*) unaccessible from non-root accounts
https://bugs.launchpad.net/bugs/255200
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