I have the same problem and am dumbfounded that I've now rendered a Dell
pre-installed with Hardy unusable via a few seemingly straightforward
commands, and without any hint of a warning.

After creating an 'admin' account and adding it into the Administrators
role (as well as manually adding it to polkituser group), the admin user
is unable to unlock any services with the identical symptom as comment
26 in this bug report.  I've tried both the suggestions in comment 30
and 31, with neither working.  'admin' was the 2nd account I created
since I wanted to recreate my original user.

Unfortunately I deleted the original account, naively assuming Ubuntu
would just work and the new account would allow me to setup the machine.
Now I'm stuck - I can't change any settings graphically because none of
the policykit permissions can be unlocked, and I'm hesitant to start
changing /etc files because I know how much fun it can be battling gui
admin components while hand editing their underlying config files.

Please help.  This is unbelievably frustrating.

-- 
[users-admin] Unlock -> "Could not authenticate. An unexpected error has 
occurred."
https://bugs.launchpad.net/bugs/194496
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