I have the same problem and am dumbfounded that I've now rendered a Dell pre-installed with Hardy unusable via a few seemingly straightforward commands, and without any hint of a warning.
After creating an 'admin' account and adding it into the Administrators role (as well as manually adding it to polkituser group), the admin user is unable to unlock any services with the identical symptom as comment 26 in this bug report. I've tried both the suggestions in comment 30 and 31, with neither working. 'admin' was the 2nd account I created since I wanted to recreate my original user. Unfortunately I deleted the original account, naively assuming Ubuntu would just work and the new account would allow me to setup the machine. Now I'm stuck - I can't change any settings graphically because none of the policykit permissions can be unlocked, and I'm hesitant to start changing /etc files because I know how much fun it can be battling gui admin components while hand editing their underlying config files. Please help. This is unbelievably frustrating. -- [users-admin] Unlock -> "Could not authenticate. An unexpected error has occurred." https://bugs.launchpad.net/bugs/194496 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs