Sorry it took so long before I could take a look. I can see no trace of the phone in either of those files. Are you sure it was plugged in when you issued the commands? It looks like you have a USB2 card, and on- board USB1 ports, or maybe the other way around. Please put the phone in storage mode, plug it into a USB2 port (not a hub), and issue those commands again while the phone is plugged in:
sudo lsusb -vvv > lsusb.txt dmesg > dmesg.txt That will replace the two files in your home folder with fresh ones. Once I take a look at those, I may get a better idea of what's going on. -- Ubuntu will not recognize Cell Phone storage devices to copy files https://bugs.launchpad.net/bugs/242196 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs