Okay, sorry for rushing ahead a bit. What I want you to do is to first start a terminal:
You can do this either from the menu: In Applications > Accessories > Terminal Or if your keyboard shortcuts are set to default you can use alt + F2 to bring up the run dialogue, and just type "terminal" to start the terminal. Into the terminal you should then type "udevinfo -e > udevinfo.txt" as one command (this runs the specific command and puts the resulting info in a document in you "current location" ( normally just your "home" directory)). Now take this document "udevinfo.txt" which you have created and attach it here on this bug report. The file will probably be located in /home/[your username]/ (for example /home/dean/udevinfo.txt). Good luck! -- Ubuntu will not recognize Cell Phone storage devices to copy files https://bugs.launchpad.net/bugs/242196 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
