Public bug reported: When you have the "Select check box" and "Click on command button" sound events in GNOME assigned to anything other than "No sound" in System->Preferences->Sound->Sounds, Ekiga cannot access the audio device and fails with the following error: "Failed to open device. Impossible to open the selected audio device (Default) for playing. Please check your audio setup, the permissions and that the device is not busy".
Observed under Ubuntu Hardy 8.04 and Ubuntu Hardy 8.04.1. Both 32-bit and 64-bit versions tested with identical results. Steps to reproduce: ------------------------------------------------------------------- Phase 1 - Confirm normal operation - Vanilla Ubuntu has no sounds set in System->Preferences->Sound->Sounds by default except for the login/logout events. - Load Ekiga and go to Edit->Configuration Druid. - Click Forward until you get to the "Audio Devices - 7/10" page. - Leave audio output & input options as "Default". - Click on the "Test Settings" button. Test window will appear and will record and playback audio as expected. - Close Ekiga. Phase 2 - Reproduce the bug - Go to System->Preferences->Sound->Sounds. - Assign a sound file to the "Select check box" event. - Log out of Gnome and back in again so the change takes effect. - Load Ekiga and go to Edit->Configuration Druid. - Click Forward until you get to the "Audio Devices - 7/10" page. - Leave audio output & input options as "Default". - Click on the "Test Settings" button. Test window will NOT appear and you get an error dialog saying "Failed to open device". - Close Ekiga. Phase 3 - correct the bug - Go back to System->Preferences->Sound->Sounds. - Assign "No sound" to the "Select check box" event. - Log out of Gnome and back in again so the change takes effect. - Load Ekiga and go to Edit->Configuration Druid. - Click Forward until you get to the "Audio Devices - 7/10" page. - Leave audio output & input options as "Default". - Click on the "Test Settings" button. Test window will appear and will record and playback audio as expected. - Close Ekiga. Phase 4 - reproduce the second bug - Go to System->Preferences->Sound->Sounds. - Assign a sound file to the "Click on command button" event. - Log out of Gnome and back in again so the change takes effect. - Load Ekiga and go to Edit->Configuration Druid. - Click Forward until you get to the "Audio Devices - 7/10" page. - Leave audio output & input options as "Default". - Click on the "Test Settings" button. Test window will NOT appear and you get an error dialog saying "Failed to open device". - Close Ekiga. Phase 5 - prove that the other events do not impact Ekiga - Go to System->Preferences->Sound->Sounds. - Assign a sound file to EVERY event EXCEPT for the "Select check box" and "Click on command button" events. - Log out of Gnome and back in again so the change takes effect. - Load Ekiga and go to Edit->Configuration Druid. - Click Forward until you get to the "Audio Devices - 7/10" page. - Leave audio output & input options as "Default". - Click on the "Test Settings" button. Test window will appear and will record and playback audio as expected. - Close Ekiga. I'm guessing that the audio device is indeed being kept busy under those two sound events, so the bug is likely to be in the GNOME Sound Prefs app rather than Ekiga. ** Affects: ekiga (Ubuntu) Importance: Undecided Status: New -- Audio device cannot be accessed by Ekiga when certain sound events are enabled in GNOME Sound Prefs https://bugs.launchpad.net/bugs/246996 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs