I tried various ways to reproduce the problem and I think there are two
problems here with the current ucf:

a) when the user clicks "cancel" in the debconf gnome prompt, the script exists 
with 1 and update-grub fails
b) when the user starts a shell, the shell gets started in the terminal window 
that the upgrade is running in. this means that it may be difficult to find 
(its hidden by default) and that its obscured by the debconf gnome window that 
is on top of the upgrader window with the termianl

Thanks,
 Michael


** Changed in: ucf (Ubuntu)
Sourcepackagename: update-manager => ucf
   Importance: Undecided => Medium
     Assignee: (unassigned) => Michael Vogt (mvo)
       Status: New => Incomplete

** Summary changed:

- package update-manager 1:0.87.27 failed to install/upgrade: ErrorMessage: 
SystemError in cache.commit(): E:Sub-process /usr/bin/dpkg returned an error 
code (1)
+ ucf UI issues can cause upgrade failures

** Changed in: ucf (Ubuntu)
     Assignee: Michael Vogt (mvo) => (unassigned)
       Status: Incomplete => Triaged

** Description changed:

+ There are two problems here with the current ucf that can cause upgrade
+ failures:
+ 
+ a) when the user clicks "cancel" in the debconf gnome prompt, the script
+ exists with 1 and update-grub fails
+ 
+ b) when the user starts a shell, the shell gets started in the terminal
+ window that the upgrade is running in. this means that it may be
+ difficult to find (its hidden by default) and that its obscured by the
+ debconf gnome window that is on top of the upgrader window with the
+ termianl
+ 
+ The problem with (b) is that people tend to get frusted and think it
+ hangs and kill the debconf process (because it is not responding
+ anymore).
+ 
+ 
  Binary package hint: update-manager
  
  I don't know the source of the problem
  
  ProblemType: Package
  Architecture: i386
  Date: Sat Jun 28 21:56:29 2008
  DistroRelease: Ubuntu 8.04
  ErrorMessage: ErrorMessage: SystemError in cache.commit(): E:Sub-process 
/usr/bin/dpkg returned an error code (1)
  
  NonfreeKernelModules: nvidia
  Package: update-manager 1:0.87.27
  PackageArchitecture: all
  SourcePackage: update-manager
  Title: package update-manager 1:0.87.27 failed to install/upgrade: 
ErrorMessage: SystemError in cache.commit(): E:Sub-process /usr/bin/dpkg 
returned an error code (1)
  Uname: Linux 2.6.22-15-generic i686

-- 
ucf UI issues can cause upgrade failures
https://bugs.launchpad.net/bugs/243809
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