I tried your recommendations twice, but it did not work for me.  The
first time, after I rebooted I noticed that the volume icon had a line
through it.  I figured my sound was muted so when I went to open the
volume controls, it said that there was no device to control.  I then
opened up sound preferences and sure enough, there was nothing in the
devices for me to pick from.  Usually, ALSA and OSS were there, but
there was nothing.  After looking around, I got a notification to
update, so I installed all of the checked packages that came up and
rebooted and my computer went right back to having sound through the
speaker and not through the headphones.  I tried it a second time to
make sure that I didn't skip anything, and the same thing happened,
except I didn't get any notification to update.  Right now I have no
sound on my laptop and the volume icon has a line through it.  Whenever
I try to open it, it says, "No volume control GStreamer plugins and/or
devices found."  What should I do now?

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Headphone jack does not work in NC1502
https://bugs.launchpad.net/bugs/184314
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