So any news here? Is there anything we can do? Maybe do some testings,
give some more information if needed, whatever - but just to speed it up
a little bit and make it work finally.

What I don't understand at all is: importance = medium and urgency =
low! So beeing not able to mount a DVD is of medium importance low
urgency?! I think a user who tries Linux for the first time is not able
to mount a DVD will turn his back on Linux and stays with the "other
system".

Regards,

Ralf

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dvd or cd does not mount 
https://bugs.launchpad.net/bugs/218834
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