Open System -> Settings -> Keyboard and select layout tab.
If you find more than one layout defined, delete them leaving only one that 
suits your keyboard.
After that, check the right most check box that are labeled 'default'.

This resolves the issue at least in my environment (8.04 AMD64
Japanese).

Hope it helps.

-- 
Shift key (and caps lock) stop working when using VMWare
https://bugs.launchpad.net/bugs/195982
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