I can confirm this, and my password also includes a % sign.
But the weird thing is that when you start the program with gksu the unlock
button is grey, but you still haven't got the rights you should have as root
user. This applies not only to users-admin, but also to other programs included
with gnome-system-tools. I can't even change my own password, since that also
requires your password.
** Changed in: gnome-system-tools (Ubuntu)
Status: New => Confirmed
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Cannot authenticate user
https://bugs.launchpad.net/bugs/200634
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