The users in question have already been using windows for some time.
Yes, the menu being in the upper left corner and named "Applications"
instead of being in the bottom left corner and named "Start" made them
not see it (who cares what is printed at the top of the screen on
windows...).  I'm not asking for the bubble to appear all the time (I'm
the first to be annoyed by such things), but just once for each liveCD
boot (or only once at all if parameters can be stored on some media).

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LiveCD should have a "start here!" clue
https://bugs.launchpad.net/bugs/201754
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