Public bug reported:
I have a Dell Pro Max 14 MC14250 laptop. It was running 24.04 just fine,
and yesterday I wiped it and did a clean install of 26.04. Install via
Ethernet worked fine, but the first time I went to connect it to wifi
(which was working under 24.04) it had no adapter. "lspci" showed
"00:14.3 Network controller: Intel Corporation Arrow Lake CNVi WiFi",
but syslog shows the iwlwifi module reported "no suitable firmware
found"
2026-10-06T03:27:03.519782+00:00 my-pc kernel: iwlwifi 0000:00:14.3: enabling
device (0000 -> 0002)
2026-10-06T03:27:03.519785+00:00 my-pc kernel: iwlwifi 0000:00:14.3: Detected
crf-id 0x2001910, cnv-id 0x80930 wfpm id 0x80005b20
2026-10-06T03:27:03.519786+00:00 my-pc kernel: iwlwifi 0000:00:14.3: PCI dev
7740/40e0, rev=0x461, rfid=0x20112200
2026-10-06T03:27:03.519786+00:00 my-pc kernel: iwlwifi 0000:00:14.3: Detected
Intel(R) Wi-Fi 7 BE201 320MHz
2026-10-06T03:27:03.519786+00:00 my-pc kernel: iwlwifi 0000:00:14.3: Direct
firmware load for iwlwifi-bz-b0-fm-c0-c101.ucode failed with error -2
2026-10-06T03:27:03.519787+00:00 my-pc kernel: iwlwifi 0000:00:14.3: Direct
firmware load for iwlwifi-bz-b0-fm-c0-c100.ucode failed with error -2
2026-10-06T03:27:03.519787+00:00 my-pc kernel: iwlwifi 0000:00:14.3: Direct
firmware load for iwlwifi-bz-b0-fm-c0-102.ucode failed with error -2
2026-10-06T03:27:03.519787+00:00 my-pc kernel: iwlwifi 0000:00:14.3: Direct
firmware load for iwlwifi-bz-b0-fm-c0-101.ucode failed with error -2
2026-10-06T03:27:03.519787+00:00 my-pc kernel: iwlwifi 0000:00:14.3: Direct
firmware load for iwlwifi-bz-b0-fm-c0-100.ucode failed with error -2
2026-10-06T03:27:03.519788+00:00 my-pc kernel: iwlwifi 0000:00:14.3: no
suitable firmware found!
2026-10-06T03:27:03.519791+00:00 my-pc kernel: iwlwifi 0000:00:14.3: minimum
version required: iwlwifi-bz-b0-fm-c0-100
2026-10-06T03:27:03.519792+00:00 my-pc kernel: iwlwifi 0000:00:14.3: maximum
version supported: iwlwifi-bz-b0-fm-c0-c101
2026-10-06T03:27:03.519792+00:00 my-pc kernel: iwlwifi 0000:00:14.3: check
git://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git
When I tried to reinstall linux-firmware-intel-wireless, I got an error
(sorry didn't record it, was teetering on a stool with working Ethernet)
about it not being able to write to a read-only partition - which is
associated with the pc-kernel snap package.
Google lead me to a fix: delete /usr/lib/firmware/intel - which was a
symlink into the snap-tree, mkdir /usr/lib/firmware/intel, then the
reinstall of linux-firmware-intel-wireless worked, and all the correct
intel wifi modules appeared and instantly wifi started working.
This was a real show-stopper. I'd hate to think how a newcomer to Ubuntu
would think of this. Looks like there's still some teething issues with
putting "kernel stuff" into snaps?
PS: I also chose to do disk encryption with the hardware/TPM backend if
that makes a difference.
Jason
ProblemType: Bug
DistroRelease: Ubuntu 26.04
Package: linux-image-7.0.0-38-generic (not installed)
ProcVersionSignature: Ubuntu 7.0.0-38.38-generic 7.0.14
Uname: Linux 7.0.0-38-generic x86_64
ApportVersion: 2.34.1-0ubuntu0.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jhaar 46977 F.... wireplumber
/dev/snd/controlC1: jhaar 46977 F.... wireplumber
/dev/snd/seq: jhaar 46975 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 7 07:40:24 2026
MachineType: Dell Inc. Dell Pro Max 14 MC14250
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: snapd_recovery_mode=run console=ttyS0,115200n8 console=tty1
panic=-1 quiet splash snapd.xkb="us,pc105,,"
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/31/2026
dmi.bios.release: 1.19
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.19.2
dmi.board.name: 0Y5MVY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.33
dmi.modalias:
dmi:bvnDellInc.:bvr1.19.2:bd08/31/2026:br1.19:efr1.33:svnDellInc.:pnDellProMax14MC14250:pvr:rvnDellInc.:rn0Y5MVY:rvrA00:cvnDellInc.:ct10:cvr:sku0CF0:pfaDellProMaxLaptops:
dmi.product.family: Dell Pro Max Laptops
dmi.product.name: Dell Pro Max 14 MC14250
dmi.product.sku: 0CF0
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug resolute wayland-session
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https://bugs.launchpad.net/bugs/2169739
Title:
new install of 26.04 but it broke wifi due to dependency on snap
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