Public bug reported:
Errors were encoun
tered while processing:
linux-headers-7.0.0-38-generic
linux-headers-generic-hwe-24.04
linux-generic-hwe-24.04
linux-image-7.0.0-38-generic
E: Sub-process /usr/bin/dpkg returned an error code (1)
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-headers-7.0.0-38-generic 7.0.0-38.38~24.04.4
ProcVersionSignature: Ubuntu 6.14.0-33.33~24.04.1-generic 6.14.11
Uname: Linux 6.14.0-33-generic x86_64
ApportVersion: 2.28.3-0ubuntu0.1
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: unknown
Date: Fri Oct 2 16:14:33 2026
ErrorMessage: installed linux-headers-7.0.0-38-generic package
post-installation script subprocess returned error exit status 11
InstallationDate: Installed on 2025-08-10 (418 days ago)
InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64
(20250805.1)
IwConfig:
lo no wireless extensions.
enp34s0 no wireless extensions.
MachineType: Micro-Star International Co., Ltd. MS-7C96
ProcFB: 0 nvidia-drmdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-33-generic
root=UUID=a1277bfd-8895-41f4-8edb-280acac3c2ac ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2.1
PythonDetails: N/A
RelatedPackageVersions: grub-pc N/A
RfKill:
SourcePackage: linux-hwe-7.0
Title: package linux-headers-7.0.0-38-generic 7.0.0-38.38~24.04.4 failed to
install/upgrade: installed linux-headers-7.0.0-38-generic package
post-installation script subprocess returned error exit status 11
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/29/2025
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: 1.J0
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: A520M-A PRO (MS-7C96)
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvr1.J0:bd04/29/2025:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C96:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnA520M-APRO(MS-7C96):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:skuTobefilledbyO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7C96
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
** Affects: linux-hwe-7.0 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package noble
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https://bugs.launchpad.net/bugs/2169301
Title:
package linux-headers-7.0.0-38-generic 7.0.0-38.38~24.04.4 failed to
install/upgrade: installed linux-headers-7.0.0-38-generic package
post-installation script subprocess returned error exit status 11
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