Public bug reported:

Title: NVIDIA GT 730 Broken by Driver Upgrade on Ubuntu 22.04

**Ubuntu Version:** Ubuntu 22.04 LTS
**GPU:** NVIDIA GeForce GT 730 (GK208B)
**Kernel:** 6.8.0-124-generic

### Problem

After installing system updates, my display resolution dropped to a very
low value and could no longer be changed through the desktop settings.

Running:

```bash
nvidia-smi
```

returned:

```text
NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver.
```

### Investigation

The system detected the GPU correctly:

```bash
ubuntu-drivers devices
```

reported:

```text
model    : GK208B [GeForce GT 730]
driver   : nvidia-driver-390 - recommended
```

However, the installed packages were:

```text
nvidia-driver-470
nvidia-driver-535
```

The kernel log showed:

```text
NVRM: The NVIDIA GeForce GT 730 GPU installed in this system is
NVRM: supported through the NVIDIA 470.xx Legacy drivers.
NVRM: The 535.309.01 NVIDIA driver will ignore this GPU.
NVRM: No NVIDIA GPU found.
```

As a result, the NVIDIA driver failed to load and Ubuntu fell back to a
basic graphics mode with reduced resolution.

### Resolution

The issue was resolved by:

1. Removing the 535 driver packages.
2. Installing `nvidia-driver-470-server`.
3. Rebooting.

After reboot:

```bash
nvidia-smi
```

correctly detected the GT 730 and normal display resolution was
restored.

### Expected Behavior

Systems with legacy NVIDIA GPUs such as the GeForce GT 730 should not be
upgraded automatically to a driver branch that explicitly does not
support the installed hardware.

The package manager should either:

* keep the system on a supported legacy driver branch, or
* clearly warn the user before installing an incompatible driver.

### Impact

The update left the system without a functioning NVIDIA driver and with
severely reduced display capabilities. Less experienced users may have
difficulty diagnosing and recovering from this situation. More concrete:
Without help from ChatGPT my system would have been lost.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-drivers-common 1:0.9.6.2~0.22.04.11
ProcVersionSignature: Ubuntu 6.8.0-124.124~22.04.1-generic 6.8.12
Uname: Linux 6.8.0-124-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.10
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: GNOME-Flashback:GNOME
Date: Tue Jun  9 11:17:19 2026
InstallationDate: Installed on 2023-05-14 (1121 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 
(20220809.1)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-drivers-common
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubuntu-drivers-common (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug jammy

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https://bugs.launchpad.net/bugs/2156023

Title:
  NVIDIA GT 730 Broken by Driver Upgrade on Ubuntu 22.04

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