Public bug reported:
During bootup on a fresh install of 26.04 LTS, I see the following in the logs.
It seems like
snap is trying to hook various programs to the video driver and failing in some
way.
pam@frame1:~$ lsb_release -rd
Description: Ubuntu 26.04 LTS
Release: 26.04
pam@frame1:~$ apt-cache policy snap
snap:
Installed: (none)
Candidate: 2013-11-29-11build1
Version table:
2013-11-29-11build1 500
500 http://us.archive.ubuntu.com/ubuntu resolute/universe amd64 Packages
From the log:
May 06 00:58:46 frame1 systemd[1]: Created slice system-modprobe.slice - Slice
/system/modprobe.
May 06 00:58:46 frame1 systemd[1]: [email protected] - Load Kernel
Module configfs skipped, unmet condition check
ConditionKernelModuleLoaded=!configfs
May 06 00:58:46 frame1 systemd[1]: Received SIGRTMIN+20 from PID 537
(plymouthd).
May 06 00:58:47 frame1 kernel: hid: raw HID events driver (C) Jiri Kosina
May 06 00:58:47 frame1 systemd[1]: Received SIGRTMIN+20 from PID 537
(plymouthd).
May 06 00:58:47 frame1 kernel: AMDI0020:00: ttyS4 at MMIO 0xfedc9000 (irq = 10,
base_baud = 3000000) is a 16550A
May 06 00:58:47 frame1 kernel: ACPI: bus type thunderbolt registered
May 06 00:58:47 frame1 kernel: ccp 0000:c1:00.2: enabling device (0000 -> 0002)
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to find and pin
callout binary "/usr/lib/snapd/snap-device-helper": No such file or directory
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to execute
'/usr/lib/snapd/snap-device-helper add
snap_desktop-security-center_desktop-security-center>
May 06 00:58:47 frame1 kernel: ACPI: video: Video Device [VGA] (multi-head: yes
rom: no post: no)
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to find and pin
callout binary "/usr/lib/snapd/snap-device-helper": No such file or directory
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to execute
'/usr/lib/snapd/snap-device-helper add snap_firefox_firefox
/devices/pci0000:00/0000:00:08.>
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to find and pin
callout binary "/usr/lib/snapd/snap-device-helper": No such file or directory
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to execute
'/usr/lib/snapd/snap-device-helper add snap_firefox_geckodriver
/devices/pci0000:00/0000:00>
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to find and pin
callout binary "/usr/lib/snapd/snap-device-helper": No such file or directory
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to execute
'/usr/lib/snapd/snap-device-helper add snap_firmware-updater_firmware-notifier
/devices/pci>
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to find and pin
callout binary "/usr/lib/snapd/snap-device-helper": No such file or directory
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to execute
'/usr/lib/snapd/snap-device-helper add snap_firmware-updater_firmware-updater
/devices/pci0>
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to find and pin
callout binary "/usr/lib/snapd/snap-device-helper": No such file or directory
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to execute
'/usr/lib/snapd/snap-device-helper add
snap_firmware-updater_firmware-updater-app /devices/>
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to find and pin
callout binary "/usr/lib/snapd/snap-device-helper": No such file or directory
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to execute
'/usr/lib/snapd/snap-device-helper add snap_prompting-client_daemon
/devices/pci0000:00/000>
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to find and pin
callout binary "/usr/lib/snapd/snap-device-helper": No such file or directory
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to execute
'/usr/lib/snapd/snap-device-helper add snap_prompting-client_echo
/devices/pci0000:00/0000:>
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to find and pin
callout binary "/usr/lib/snapd/snap-device-helper": No such file or directory
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to execute
'/usr/lib/snapd/snap-device-helper add snap_prompting-client_logging-level
/devices/pci0000>
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to find and pin
callout binary "/usr/lib/snapd/snap-device-helper": No such file or directory
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to execute
'/usr/lib/snapd/snap-device-helper add snap_prompting-client_scripted
/devices/pci0000:00/0>
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to find and pin
callout binary "/usr/lib/snapd/snap-device-helper": No such file or directory
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to execute
'/usr/lib/snapd/snap-device-helper add
snap_snap-store_packagekit-session-installer /device>
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to find and pin
callout binary "/usr/lib/snapd/snap-device-helper": No such file or directory
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to execute
'/usr/lib/snapd/snap-device-helper add snap_snap-store_show-updates
/devices/pci0000:00/000>
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to find and pin
callout binary "/usr/lib/snapd/snap-device-helper": No such file or directory
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to execute
'/usr/lib/snapd/snap-device-helper add snap_snap-store_snap-store
/devices/pci0000:00/0000:>
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to find and pin
callout binary "/usr/lib/snapd/snap-device-helper": No such file or directory
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to execute
'/usr/lib/snapd/snap-device-helper add
snap_snapd-desktop-integration_snapd-desktop-integra>
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to find and pin
callout binary "/usr/lib/snapd/snap-device-helper": No such file or directory
May 06 00:58:47 frame1 (udev-worker)[511]: card0: Failed to execute
'/usr/lib/snapd/snap-device-helper add snap_thunderbird_thunderbird
/devices/pci0000:00/000>
ProblemType: Bug
DistroRelease: Ubuntu 26.04
Package: snap (not installed)
ProcVersionSignature: Ubuntu 7.0.0-15.15-generic 7.0.0
Uname: Linux 7.0.0-15-generic x86_64
ApportVersion: 2.34.0-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed May 6 10:26:22 2026
InstallationDate: Installed on 2026-04-28 (8 days ago)
InstallationMedia: Ubuntu 26.04 "Resolute Raccoon" - Release amd64 (20260423.1)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: snap
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: snap (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug resolute wayland-session
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2151420
Title:
failed to find and pin snap-device-helper
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/snap/+bug/2151420/+subscriptions
--
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
