Public bug reported:
Once logged in and browsing the web (with Firefox), after less than 5
min the browser stops making sound, and the volume button (in the top
right toolbar) does disappear. Sound output still works if tested from
Rythm'box (radio streams). The only way to get audio back is to reboot
or logoff, until the next failure. Audio chip comes from the AMD Ryzen
APU (5400U).
OS: ubuntu 26.04 beta upgraded from 25.10 less than 1 week ago.
ProblemType: Bug
DistroRelease: Ubuntu 26.04
Package: alsa-base 1.0.25+dfsg-0ubuntu9
ProcVersionSignature: Ubuntu 6.19.0-6.6-generic 6.19.2
Uname: Linux 6.19.0-6-generic x86_64
ApportVersion: 2.33.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jeanrene 19289 F.... wireplumber
/dev/snd/controlC0: jeanrene 19289 F.... wireplumber
/dev/snd/seq: jeanrene 19267 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 4 23:46:18 2026
InstallationDate: Installed on 2025-05-04 (305 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
MachineType: HP HP ProBook 445 G8 Notebook PC
PackageArchitecture: all
ProcEnviron:
LANG=fr_FR.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: Upgraded to resolute on 2026-03-04 (0 days ago)
dmi.bios.date: 08/19/2025
dmi.bios.release: 22.0
dmi.bios.vendor: HP
dmi.bios.version: T78 Ver. 01.22.00
dmi.board.name: 8861
dmi.board.vendor: HP
dmi.board.version: KBC Version 41.35.00
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 65.53
dmi.modalias:
dmi:bvnHP:bvrT78Ver.01.22.00:bd08/19/2025:br22.0:efr65.53:svnHP:pnHPProBook445G8NotebookPC:pvrSBKPFV3:rvnHP:rn8861:rvrKBCVersion41.35.00:cvnHP:ct10:cvr:sku432Q1EC#ABF:
dmi.product.family: 103C_5336AN HP ProBook
dmi.product.name: HP ProBook 445 G8 Notebook PC
dmi.product.sku: 432Q1EC#ABF
dmi.product.version: SBKPFV3
dmi.sys.vendor: HP
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug resolute third-party-packages wayland-session
** Description changed:
Once logged in and browsing the web (with Firefox), after less than 5
min the browser stops making sound, and the volume button (in the top
right toolbar) does disappear. Sound output still works if tested from
Rythm'box (radio streams). The only way to get audio back is to reboot
or logoff, until the next failure. Audio chip comes from the AMD Ryzen
APU (5300U).
OS: ubuntu 26.04 beta upgraded from 25.10
ProblemType: Bug
DistroRelease: Ubuntu 26.04
Package: alsa-base 1.0.25+dfsg-0ubuntu9
ProcVersionSignature: Ubuntu 6.19.0-6.6-generic 6.19.2
Uname: Linux 6.19.0-6-generic x86_64
ApportVersion: 2.33.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: kafka 19289 F.... wireplumber
- /dev/snd/controlC0: kafka 19289 F.... wireplumber
- /dev/snd/seq: kafka 19267 F.... pipewire
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: jeanclaude 19289 F.... wireplumber
+ /dev/snd/controlC0: jeanclaude 19289 F.... wireplumber
+ /dev/snd/seq: jeanclaude 19267 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 4 23:46:18 2026
InstallationDate: Installed on 2025-05-04 (305 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
MachineType: HP HP ProBook 445 G8 Notebook PC
PackageArchitecture: all
ProcEnviron:
- LANG=fr_FR.UTF-8
- PATH=(custom, no user)
- SHELL=/bin/bash
- TERM=xterm-256color
- XDG_RUNTIME_DIR=<set>
+ LANG=fr_FR.UTF-8
+ PATH=(custom, no user)
+ SHELL=/bin/bash
+ TERM=xterm-256color
+ XDG_RUNTIME_DIR=<set>
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: Upgraded to resolute on 2026-03-04 (0 days ago)
dmi.bios.date: 08/19/2025
dmi.bios.release: 22.0
dmi.bios.vendor: HP
dmi.bios.version: T78 Ver. 01.22.00
dmi.board.name: 8861
dmi.board.vendor: HP
dmi.board.version: KBC Version 41.35.00
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 65.53
dmi.modalias:
dmi:bvnHP:bvrT78Ver.01.22.00:bd08/19/2025:br22.0:efr65.53:svnHP:pnHPProBook445G8NotebookPC:pvrSBKPFV3:rvnHP:rn8861:rvrKBCVersion41.35.00:cvnHP:ct10:cvr:sku432Q1EC#ABF:
dmi.product.family: 103C_5336AN HP ProBook
dmi.product.name: HP ProBook 445 G8 Notebook PC
dmi.product.sku: 432Q1EC#ABF
dmi.product.version: SBKPFV3
dmi.sys.vendor: HP
** Description changed:
Once logged in and browsing the web (with Firefox), after less than 5
min the browser stops making sound, and the volume button (in the top
right toolbar) does disappear. Sound output still works if tested from
Rythm'box (radio streams). The only way to get audio back is to reboot
or logoff, until the next failure. Audio chip comes from the AMD Ryzen
APU (5300U).
OS: ubuntu 26.04 beta upgraded from 25.10
ProblemType: Bug
DistroRelease: Ubuntu 26.04
Package: alsa-base 1.0.25+dfsg-0ubuntu9
ProcVersionSignature: Ubuntu 6.19.0-6.6-generic 6.19.2
Uname: Linux 6.19.0-6-generic x86_64
ApportVersion: 2.33.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
- /dev/snd/controlC1: jeanclaude 19289 F.... wireplumber
- /dev/snd/controlC0: jeanclaude 19289 F.... wireplumber
- /dev/snd/seq: jeanclaude 19267 F.... pipewire
+ /dev/snd/controlC1: jeanrene 19289 F.... wireplumber
+ /dev/snd/controlC0: jeanrene 19289 F.... wireplumber
+ /dev/snd/seq: jeanrene 19267 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 4 23:46:18 2026
InstallationDate: Installed on 2025-05-04 (305 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
MachineType: HP HP ProBook 445 G8 Notebook PC
PackageArchitecture: all
ProcEnviron:
LANG=fr_FR.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: Upgraded to resolute on 2026-03-04 (0 days ago)
dmi.bios.date: 08/19/2025
dmi.bios.release: 22.0
dmi.bios.vendor: HP
dmi.bios.version: T78 Ver. 01.22.00
dmi.board.name: 8861
dmi.board.vendor: HP
dmi.board.version: KBC Version 41.35.00
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 65.53
dmi.modalias:
dmi:bvnHP:bvrT78Ver.01.22.00:bd08/19/2025:br22.0:efr65.53:svnHP:pnHPProBook445G8NotebookPC:pvrSBKPFV3:rvnHP:rn8861:rvrKBCVersion41.35.00:cvnHP:ct10:cvr:sku432Q1EC#ABF:
dmi.product.family: 103C_5336AN HP ProBook
dmi.product.name: HP ProBook 445 G8 Notebook PC
dmi.product.sku: 432Q1EC#ABF
dmi.product.version: SBKPFV3
dmi.sys.vendor: HP
** Description changed:
Once logged in and browsing the web (with Firefox), after less than 5
min the browser stops making sound, and the volume button (in the top
right toolbar) does disappear. Sound output still works if tested from
Rythm'box (radio streams). The only way to get audio back is to reboot
or logoff, until the next failure. Audio chip comes from the AMD Ryzen
APU (5300U).
- OS: ubuntu 26.04 beta upgraded from 25.10
+ OS: ubuntu 26.04 beta upgraded from 25.10 less than 1 week ago.
ProblemType: Bug
DistroRelease: Ubuntu 26.04
Package: alsa-base 1.0.25+dfsg-0ubuntu9
ProcVersionSignature: Ubuntu 6.19.0-6.6-generic 6.19.2
Uname: Linux 6.19.0-6-generic x86_64
ApportVersion: 2.33.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jeanrene 19289 F.... wireplumber
/dev/snd/controlC0: jeanrene 19289 F.... wireplumber
/dev/snd/seq: jeanrene 19267 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 4 23:46:18 2026
InstallationDate: Installed on 2025-05-04 (305 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
MachineType: HP HP ProBook 445 G8 Notebook PC
PackageArchitecture: all
ProcEnviron:
LANG=fr_FR.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: Upgraded to resolute on 2026-03-04 (0 days ago)
dmi.bios.date: 08/19/2025
dmi.bios.release: 22.0
dmi.bios.vendor: HP
dmi.bios.version: T78 Ver. 01.22.00
dmi.board.name: 8861
dmi.board.vendor: HP
dmi.board.version: KBC Version 41.35.00
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 65.53
dmi.modalias:
dmi:bvnHP:bvrT78Ver.01.22.00:bd08/19/2025:br22.0:efr65.53:svnHP:pnHPProBook445G8NotebookPC:pvrSBKPFV3:rvnHP:rn8861:rvrKBCVersion41.35.00:cvnHP:ct10:cvr:sku432Q1EC#ABF:
dmi.product.family: 103C_5336AN HP ProBook
dmi.product.name: HP ProBook 445 G8 Notebook PC
dmi.product.sku: 432Q1EC#ABF
dmi.product.version: SBKPFV3
dmi.sys.vendor: HP
** Description changed:
Once logged in and browsing the web (with Firefox), after less than 5
min the browser stops making sound, and the volume button (in the top
right toolbar) does disappear. Sound output still works if tested from
Rythm'box (radio streams). The only way to get audio back is to reboot
or logoff, until the next failure. Audio chip comes from the AMD Ryzen
- APU (5300U).
+ APU (5400U).
OS: ubuntu 26.04 beta upgraded from 25.10 less than 1 week ago.
ProblemType: Bug
DistroRelease: Ubuntu 26.04
Package: alsa-base 1.0.25+dfsg-0ubuntu9
ProcVersionSignature: Ubuntu 6.19.0-6.6-generic 6.19.2
Uname: Linux 6.19.0-6-generic x86_64
ApportVersion: 2.33.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jeanrene 19289 F.... wireplumber
/dev/snd/controlC0: jeanrene 19289 F.... wireplumber
/dev/snd/seq: jeanrene 19267 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 4 23:46:18 2026
InstallationDate: Installed on 2025-05-04 (305 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
MachineType: HP HP ProBook 445 G8 Notebook PC
PackageArchitecture: all
ProcEnviron:
LANG=fr_FR.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: Upgraded to resolute on 2026-03-04 (0 days ago)
dmi.bios.date: 08/19/2025
dmi.bios.release: 22.0
dmi.bios.vendor: HP
dmi.bios.version: T78 Ver. 01.22.00
dmi.board.name: 8861
dmi.board.vendor: HP
dmi.board.version: KBC Version 41.35.00
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 65.53
dmi.modalias:
dmi:bvnHP:bvrT78Ver.01.22.00:bd08/19/2025:br22.0:efr65.53:svnHP:pnHPProBook445G8NotebookPC:pvrSBKPFV3:rvnHP:rn8861:rvrKBCVersion41.35.00:cvnHP:ct10:cvr:sku432Q1EC#ABF:
dmi.product.family: 103C_5336AN HP ProBook
dmi.product.name: HP ProBook 445 G8 Notebook PC
dmi.product.sku: 432Q1EC#ABF
dmi.product.version: SBKPFV3
dmi.sys.vendor: HP
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https://bugs.launchpad.net/bugs/2143275
Title:
Sound output stops and volume button disappears after less than 5 min
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