Public bug reported:
sometimes after using Firefox and command shutdown, my notebook ACER
A515-51G-79PU do not shutdown.
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-modules-nvidia-550-6.14.0-33-generic 6.14.0-33.33~24.04.1
ProcVersionSignature: Ubuntu 6.14.0-32.32~24.04.1-generic 6.14.11
Uname: Linux 6.14.0-32-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: eli 6361 F.... wireplumber
/dev/snd/seq: eli 6352 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
Date: Fri Oct 3 09:51:11 2025
DpkgHistoryLog:
Start-Date: 2025-10-03 09:50:21
Commandline: /usr/bin/unattended-upgrade
Install: linux-objects-nvidia-550-6.14.0-33-generic:amd64
(6.14.0-33.33~24.04.1, automatic), linux-image-6.14.0-33-generic:amd64
(6.14.0-33.33~24.04.1, automatic),
linux-signatures-nvidia-6.14.0-33-generic:amd64 (6.14.0-33.33~24.04.1,
automatic), linux-modules-6.14.0-33-generic:amd64 (6.14.0-33.33~24.04.1,
automatic), linux-modules-nvidia-550-6.14.0-33-generic:amd64
(6.14.0-33.33~24.04.1, automatic)
Upgrade: linux-modules-nvidia-550-generic-hwe-24.04:amd64
(6.14.0-32.32~24.04.1+1, 6.14.0-33.33~24.04.1)
ErrorMessage: o subprocesso instalado, do pacote
linux-modules-nvidia-550-6.14.0-33-generic, o script post-installation retornou
erro do status de saída 1
InstallationDate: Installed on 2025-02-28 (217 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
MachineType: Acer Aspire A515-51G
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-32-generic
root=UUID=ff1a450a-16fb-4e60-a79b-b6b72b85a3ef ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux-restricted-modules-hwe-6.14
Title: package linux-modules-nvidia-550-6.14.0-33-generic 6.14.0-33.33~24.04.1
failed to install/upgrade: o subprocesso instalado, do pacote
linux-modules-nvidia-550-6.14.0-33-generic, o script post-installation retornou
erro do status de saída 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/03/2019
dmi.bios.release: 2.2
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.02
dmi.board.asset.tag: Type2 - Board Serial Number
dmi.board.name: Charmander_KL
dmi.board.vendor: KBL
dmi.board.version: V2.02
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.02
dmi.ec.firmware.release: 1.17
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV2.02:bd01/03/2019:br2.2:efr1.17:svnAcer:pnAspireA515-51G:pvrV2.02:rvnKBL:rnCharmander_KL:rvrV2.02:cvnAcer:ct10:cvrV2.02:sku0000000000000000:
dmi.product.family: Aspire 5
dmi.product.name: Aspire A515-51G
dmi.product.sku: 0000000000000000
dmi.product.version: V2.02
dmi.sys.vendor: Acer
** Affects: linux-restricted-modules-hwe-6.14 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package noble
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https://bugs.launchpad.net/bugs/2126763
Title:
notebook do not shutdown
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