Public bug reported:
While upgrading from 22.04 to 24.04, Thunderbird failed to install,
hanging the entire upgrade process. It appeared that the process that
was hanging was called "Frontend", so, using ps -ax, I found the
Frontend process and killed it, which allowed the rest of the upgrade to
complete. When I rebooted, I was presented with this screen asking for
further information on what had happened.
ProblemType: Package
DistroRelease: Ubuntu 24.04
ProcVersionSignature: Ubuntu 6.8.0-55.57-generic 6.8.12
Uname: Linux 6.8.0-55-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.28.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: ruth 2311 F.... pipewire
/dev/snd/controlC1: ruth 2314 F.... wireplumber
/dev/snd/controlC0: ruth 2314 F.... wireplumber
BuildID: 20241211204238
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Tue Mar 18 15:11:43 2025
ErrorMessage: new thunderbird package pre-installation script subprocess was
killed by signal (Terminated)
ForcedLayersAccel: False
IpRoute:
default via 192.168.0.1 dev eth0 proto static metric 100
192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.9 metric 100
MachineType: Dell Inc. OptiPlex 790
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
dpkg 1.22.6ubuntu6.1
apt 2.7.14build2
RunningIncompatibleAddons: False
Snap: thunderbird 128.8.0esr-5 (stable)
SnapChanges:
ID Status Spawn Ready Summary
28 Done 2025-03-18T14:51:43-04:00 2025-03-18T15:12:55-04:00 Install
"thunderbird" snap
Title: package thunderbird 1:115.18.0+build1-0ubuntu0.22.04.1 failed to
install/upgrade: new thunderbird package pre-installation script subprocess was
killed by signal (Terminated)
UpgradeStatus: Upgraded to noble on 2025-03-18 (0 days ago)
dmi.bios.date: 09/24/2013
dmi.bios.release: 4.6
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A18
dmi.board.name: 0J3C2F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA18:bd09/24/2013:br4.6:svnDellInc.:pnOptiPlex790:pvr01:rvnDellInc.:rn0J3C2F:rvrA00:cvnDellInc.:ct3:cvr:sku:
dmi.product.name: OptiPlex 790
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
modified.conffile..etc.thunderbird.syspref.js: [deleted]
** Affects: ubuntu
Importance: Undecided
Status: New
** Tags: amd64 apport-package need-duplicate-check noble
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https://bugs.launchpad.net/bugs/2103553
Title:
package thunderbird 1:115.18.0+build1-0ubuntu0.22.04.1 failed to
install/upgrade: new thunderbird package pre-installation script
subprocess was killed by signal (Terminated)
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