Public bug reported:
I just upgraded Ubuntu 24.10 to 25.04. The upgrade completed fine but
crashed at the very end after removing old packages.
Here's the stack trace in the console:
Traceback (most recent call last):
File "/tmp/ubuntu-release-upgrader-cmq0z01g/plucky", line 8, in <module>
sys.exit(main())
^^^^^^
File "/tmp/ubuntu-release-upgrader-cmq0z01g/DistUpgrade/DistUpgradeMain.py",
line 235, in main
if app.run():
^^^^^^^^^
File
"/tmp/ubuntu-release-upgrader-cmq0z01g/DistUpgrade/DistUpgradeController.py",
line 1949, in run
return self.fullUpgrade()
^^^^^^^^^^^^^^^^^^
File
"/tmp/ubuntu-release-upgrader-cmq0z01g/DistUpgrade/DistUpgradeController.py",
line 1925, in fullUpgrade
self.doPostUpgrade()
File
"/tmp/ubuntu-release-upgrader-cmq0z01g/DistUpgrade/DistUpgradeController.py",
line 1608, in doPostUpgrade
self.quirks.PostCleanup()
File
"/tmp/ubuntu-release-upgrader-cmq0z01g/DistUpgrade/DistUpgradeQuirks.py", line
146, in PostCleanup
subprocess.check_call(['snap', 'refresh'])
File "/usr/lib/python3.12/subprocess.py", line 408, in check_call
check_call(["ls", "-l"])
^^^^^^^^^^^^^^^
File "/usr/lib/python3.12/subprocess.py", line 389, in call
retcode = call(["ls", "-l"])
^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3.12/subprocess.py", line 1026, in __init__
encoding=encoding, errors=errors)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3.12/subprocess.py", line 1955, in _execute_child
elif err_msg == "noexec":
^^^^^^^^^^^^^^^^^^^^^^
FileNotFoundError: [Errno 2] No such file or directory: 'snap'
Error in sys.excepthook:
Traceback (most recent call last):
File
"/tmp/ubuntu-release-upgrader-cmq0z01g/DistUpgrade/DistUpgradeViewGtk3.py",
line 518, in _handleException
apport_crash(type, value, tb)
File
"/tmp/ubuntu-release-upgrader-cmq0z01g/DistUpgrade/DistUpgradeApport.py", line
55, in apport_crash
apport_excepthook('/usr/bin/do-release-upgrade', type, value, tb)
File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 109, in
apport_excepthook
report.add_proc_info(extraenv=["PYTHONPATH", "PYTHONHOME"])
File "/usr/lib/python3/dist-packages/apport/report.py", line 787, in
add_proc_info
raise ValueError(f"{self['ExecutablePath']} does not exist")
ValueError: /usr/bin/python3.12 (deleted) does not exist
Original exception was:
Traceback (most recent call last):
File "/tmp/ubuntu-release-upgrader-cmq0z01g/plucky", line 8, in <module>
sys.exit(main())
^^^^^^
File "/tmp/ubuntu-release-upgrader-cmq0z01g/DistUpgrade/DistUpgradeMain.py",
line 235, in main
if app.run():
^^^^^^^^^
File
"/tmp/ubuntu-release-upgrader-cmq0z01g/DistUpgrade/DistUpgradeController.py",
line 1949, in run
return self.fullUpgrade()
^^^^^^^^^^^^^^^^^^
File
"/tmp/ubuntu-release-upgrader-cmq0z01g/DistUpgrade/DistUpgradeController.py",
line 1925, in fullUpgrade
self.doPostUpgrade()
File
"/tmp/ubuntu-release-upgrader-cmq0z01g/DistUpgrade/DistUpgradeController.py",
line 1608, in doPostUpgrade
self.quirks.PostCleanup()
File
"/tmp/ubuntu-release-upgrader-cmq0z01g/DistUpgrade/DistUpgradeQuirks.py", line
146, in PostCleanup
subprocess.check_call(['snap', 'refresh'])
File "/usr/lib/python3.12/subprocess.py", line 408, in check_call
check_call(["ls", "-l"])
^^^^^^^^^^^^^^^
File "/usr/lib/python3.12/subprocess.py", line 389, in call
retcode = call(["ls", "-l"])
^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3.12/subprocess.py", line 1026, in __init__
encoding=encoding, errors=errors)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3.12/subprocess.py", line 1955, in _execute_child
elif err_msg == "noexec":
^^^^^^^^^^^^^^^^^^^^^^
FileNotFoundError: [Errno 2] No such file or directory: 'snap'
Exception: pkexec exited with 1
** Affects: ubuntu-release-upgrader (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/2098899
Title:
Upgrade to 25.04 crashes if Snap is not installed
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