apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/2096794/+attachment/5853724/+files/ProcCpuinfoMinimal.txt

** Summary changed:

- apport crashes while collecting crash info on Xubuntu 25.04
+ apport stops working while collecting crash info on Xubuntu 25.04

** Description changed:

- I was trying to report a crash for another software, and apport crashes
- while doing so, on Xubuntu 25.04
+ I was trying to report a crash for another software, and apport stops
+ working while doing so on Xubuntu 25.04. This error happens after apport
+ collects the crash report info.
  
  This is the traceback along with the command I used to report the
  original bug:
  
  ~$ sudo ubuntu-bug -c /home/username/Documents/_usr_games_widelands.1000.crash
  Traceback (most recent call last):
-   File "/usr/share/apport/apport-gtk", line 660, in <module>
-     app.run_argv()
-     ~~~~~~~~~~~~^^
-   File "/usr/lib/python3/dist-packages/apport/ui.py", line 924, in run_argv
-     self.run_crash(self.args.crash_file)
-     ~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^
-   File "/usr/lib/python3/dist-packages/apport/ui.py", line 511, in run_crash
-     self.file_report()
-     ~~~~~~~~~~~~~~~~^^
-   File "/usr/lib/python3/dist-packages/apport/ui.py", line 1790, in 
file_report
-     upthread.exc_raise()
-     ~~~~~~~~~~~~~~~~~~^^
-   File "/usr/lib/python3/dist-packages/apport/REThread.py", line 67, in 
exc_raise
-     raise self._exception[1].with_traceback(self._exception[2])
-   File "/usr/lib/python3/dist-packages/apport/REThread.py", line 42, in run
-     self._retval = self.__target(*self.__args, **self.__kwargs)
-                    ~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
-   File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py", 
line 223, in upload
-     ticket = upload_blob(blob_file, progress_callback, 
hostname=self.get_hostname())
-   File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py", 
line 1251, in upload_blob
-     assert ticket
-            ^^^^^^
+   File "/usr/share/apport/apport-gtk", line 660, in <module>
+     app.run_argv()
+     ~~~~~~~~~~~~^^
+   File "/usr/lib/python3/dist-packages/apport/ui.py", line 924, in run_argv
+     self.run_crash(self.args.crash_file)
+     ~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^
+   File "/usr/lib/python3/dist-packages/apport/ui.py", line 511, in run_crash
+     self.file_report()
+     ~~~~~~~~~~~~~~~~^^
+   File "/usr/lib/python3/dist-packages/apport/ui.py", line 1790, in 
file_report
+     upthread.exc_raise()
+     ~~~~~~~~~~~~~~~~~~^^
+   File "/usr/lib/python3/dist-packages/apport/REThread.py", line 67, in 
exc_raise
+     raise self._exception[1].with_traceback(self._exception[2])
+   File "/usr/lib/python3/dist-packages/apport/REThread.py", line 42, in run
+     self._retval = self.__target(*self.__args, **self.__kwargs)
+                    ~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
+   File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py", 
line 223, in upload
+     ticket = upload_blob(blob_file, progress_callback, 
hostname=self.get_hostname())
+   File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py", 
line 1251, in upload_blob
+     assert ticket
+            ^^^^^^
  AssertionError
- --- 
+ ---
  ProblemType: Bug
  ApportLog:
-  INFO: apport (pid 2724) 2025-01-27 19:14:40,887: called for pid 2477, signal 
6, core limit 0, dump mode 1
-  ERROR: apport (pid 2724) 2025-01-27 19:14:41,889: gdbus call error: Error: 
GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name 
org.gnome.SessionManager was not provided by any .service files
-  
-  INFO: apport (pid 2724) 2025-01-27 19:14:41,893: executable: 
/usr/games/widelands (command line "widelands")
-  INFO: apport (pid 2724) 2025-01-27 19:15:06,935: wrote report 
/var/crash/_usr_games_widelands.1000.crash
+  INFO: apport (pid 2724) 2025-01-27 19:14:40,887: called for pid 2477, signal 
6, core limit 0, dump mode 1
+  ERROR: apport (pid 2724) 2025-01-27 19:14:41,889: gdbus call error: Error: 
GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name 
org.gnome.SessionManager was not provided by any .service files
+ 
+  INFO: apport (pid 2724) 2025-01-27 19:14:41,893: executable: 
/usr/games/widelands (command line "widelands")
+  INFO: apport (pid 2724) 2025-01-27 19:15:06,935: wrote report 
/var/crash/_usr_games_widelands.1000.crash
  ApportVersion: 2.31.0-0ubuntu3
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 25.04
  InstallationDate: Installed on 2025-01-19 (8 days ago)
  InstallationMedia: Xubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 
(20240827)
  Package: apport 2.31.0-0ubuntu3
  PackageArchitecture: all
  ProcEnviron:
-  LANG=it_IT.UTF-8
-  PATH=(custom, no user)
-  SHELL=/bin/bash
-  TERM=xterm-256color
-  XDG_RUNTIME_DIR=<set>
+  LANG=it_IT.UTF-8
+  PATH=(custom, no user)
+  SHELL=/bin/bash
+  TERM=xterm-256color
+  XDG_RUNTIME_DIR=<set>
  ProcVersionSignature: Ubuntu 6.11.0-13.14-generic 6.11.0
  Tags: plucky
  Uname: Linux 6.11.0-13-generic x86_64
  UpgradeStatus: Upgraded to plucky on 2025-01-26 (1 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sudo users
  _MarkForUpload: True

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2096794

Title:
  apport stops working while collecting crash info on Xubuntu 25.04

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/2096794/+subscriptions


-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to