apport information
** Tags added: apport-collected oracular wayland-session
** Description changed:
Title: ThinkBook 14+ GXTP5100 Touchpad Movement Not Working on Ubuntu
24.10
Description:
My ThinkBook 14+ laptop's touchpad (GXTP5100:00 27C6:01E9) is partially
functional on Ubuntu 24.10. While clicking works, cursor movement does not work
at all. The touchpad works perfectly in Windows, confirming this is not a
hardware issue.
System Information:
- Device: ThinkBook 14+
- Ubuntu Version: 24.10
- Kernel Version: 6.11.0-13-generic
- Display Server: Wayland
- Touchpad: GXTP5100:00 27C6:01E9 (Goodix)
Symptoms:
- Touchpad clicks are detected and working
- Cursor movement does not work at all
- Two-finger scrolling does not work
- The touchpad is detected by the system and shows up in device listings
Relevant Technical Details:
1. The touchpad is detected as both Mouse and Touchpad devices:
GXTP5100:00 27C6:01E9 Mouse
GXTP5100:00 27C6:01E9 Touchpad
2. Kernel logs show a HID descriptor parsing error:
"hid-generic 0018:27C6:01E9.0001: item 0 1 0 11 parsing failed"
"hid-generic 0018:27C6:01E9.0001: probe with driver hid-generic failed
with error -22"
3. A GT7868Q descriptor fixup is being applied:
"hid-multitouch 0018:27C6:01E9.0001: GT7868Q report descriptor fixup is
applied."
4. evtest shows pressure events but no X/Y position events are being
reported.
Steps to Reproduce:
1. Fresh install of Ubuntu 24.10
2. Boot into system
3. Attempt to move cursor with touchpad
Expected Result:
Touchpad should allow cursor movement like it does in Windows.
Actual Result:
Cursor doesn't move at all, though clicking functions work.
Additional Notes:
- This appears to be a driver issue since the hardware works perfectly in
Windows
- The touchpad is reporting pressure events but no position/movement events
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.30.0-0ubuntu4
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/seq: ams 3943 F.... pipewire
+ /dev/snd/controlC0: ams 3943 F.... pipewire
+ ams 3949 F.... wireplumber
+ CasperMD5CheckResult: pass
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 24.10
+ InstallationDate: Installed on 2024-12-30 (15 days ago)
+ InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
+ IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
+ MachineType: LENOVO 21LD
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: linux (not installed)
+ ProcEnviron:
+ LANG=en_US.UTF-8
+ PATH=(custom, no user)
+ SHELL=/bin/bash
+ TERM=xterm-256color
+ XDG_RUNTIME_DIR=<set>
+ ProcFB:
+ 0 simpledrmdrmfb
+ 1 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-13-generic
root=UUID=5fde37f2-b8d4-4f42-a825-85edd8daeb32 ro quiet splash
crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M
vt.handoff=7
+ ProcVersionSignature: Ubuntu 6.11.0-13.14-generic 6.11.0
+ RelatedPackageVersions:
+ linux-restricted-modules-6.11.0-13-generic N/A
+ linux-backports-modules-6.11.0-13-generic N/A
+ linux-firmware 20240913.gita34e7a5f-0ubuntu2.2
+ Tags: oracular wayland-session
+ Uname: Linux 6.11.0-13-generic x86_64
+ UpgradeStatus: Upgraded to oracular on 2024-12-30 (15 days ago)
+ UserGroups: adm cdrom dip input lpadmin ollama plugdev sudo users
+ _MarkForUpload: True
+ dmi.bios.date: 09/09/2024
+ dmi.bios.release: 2.53
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: NJCN53WW
+ dmi.board.asset.tag: NO Asset Tag
+ dmi.board.name: LNVNB161216
+ dmi.board.vendor: LENOVO
+ dmi.board.version: SDK0T76479 WIN
+ dmi.chassis.asset.tag: NO Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: ThinkBook 14 G6+ IMH
+ dmi.ec.firmware.release: 2.53
+ dmi.modalias:
dmi:bvnLENOVO:bvrNJCN53WW:bd09/09/2024:br2.53:efr2.53:svnLENOVO:pn21LD:pvrThinkBook14G6+IMH:rvnLENOVO:rnLNVNB161216:rvrSDK0T76479WIN:cvnLENOVO:ct10:cvrThinkBook14G6+IMH:skuLENOVO_MT_21LD_BU_idea_FM_ThinkBook14G6+IMH:
+ dmi.product.family: ThinkBook 14 G6+ IMH
+ dmi.product.name: 21LD
+ dmi.product.sku: LENOVO_MT_21LD_BU_idea_FM_ThinkBook 14 G6+ IMH
+ dmi.product.version: ThinkBook 14 G6+ IMH
+ dmi.sys.vendor: LENOVO
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/2093390/+attachment/5851565/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2093390
Title:
ThinkBook 14+ GXTP5100 Touchpad Movement Not Working on Ubuntu 24.10
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2093390/+subscriptions
--
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
