Public bug reported:
When upgrading Ubuntu 22.04 to 24.04, otrs2 is not upgraded correctly.
The otrs2 upgrade script to 6.5.6-1 attempts to add columns to postgres
database tables calendar_appointment_plugin, oauth2_token,
oauth2_token_config
However, in the old version 6.2.2-2, these 3 tables don't exist at all,
not even without the new columns.
1) root@aev-usee-otrs:~# lsb_release -rd
No LSB modules are available.
Description: Ubuntu 24.04.1 LTS
Release: 24.04
2) root@aev-usee-otrs:~# apt-cache policy otrs2
otrs2:
Installed: 6.2.2-2
Candidate: 6.5.6-1
Version table:
6.5.6-1 500
500 https://sstapt.ctie.etat.lu/ubuntu noble/universe amd64 Packages
*** 6.2.2-2 100
100 /var/lib/dpkg/status
(The problem happened with the 6.5.6-1 version. The output here is from
a second attempt where I held the package. I also had to hold
libsisimai-perl btw)
3) What I expected to happen: Database upgrade should succeed, i.e.
tables need to be created first before adding additional columns to them
4) What happened instead: the upgrade attempted to add column
dbcrud_uuid to table oauth2_token_config, however the table
oauth2_token_config did not exist at all
** Affects: otrs2 (Ubuntu)
Importance: Undecided
Status: New
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2091391
Title:
otrs2 is not upgraded correctly when going from 22.04 to 24.04
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/otrs2/+bug/2091391/+subscriptions
--
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
