Public bug reported:
Good evening,
I hope you can help.
I have recently updated to Ubuntu 24.10 from 24.04LTS on a Raspberry Pi
5 with 8GB ram.
Prior to the update i could access any of my external USB hard disk
drives, but since the update to 24.10 non of my external drive mount.
They are listed in 'files' but when i try to access them I get the
following message -
Unable to access usb drive, not authorized to perform operation (polkit
authority not available and caller is not uid 0)
I also get the same message if i try to mount the drive via 'Disks'
Any suggestions and help would be greatly appreciated.
Thank you,
Kind regards
Andrew
ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: gvfs 1.56.0-2
ProcVersionSignature: Ubuntu 6.11.0-1004.4-raspi 6.11.0
Uname: Linux 6.11.0-1004-raspi aarch64
ApportVersion: 2.30.0-0ubuntu4
Architecture: arm64
CasperMD5CheckResult: unknown
CloudArchitecture: aarch64
CloudID: none
CloudName: none
CloudPlatform: none
CloudSubPlatform: config
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 14 19:59:23 2024
HotplugNewDevices: /dev/sdd /dev/sdd1
HotplugNewMounts:
ProcEnviron:
LANG=C.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: gvfs
Symptom: storage
Title: Does not detect hotplugged storage device
UpgradeStatus: Upgraded to oracular on 2024-10-13 (1 days ago)
** Affects: ubuntu
Importance: Undecided
Status: New
** Tags: apport-bug arm64 oracular
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https://bugs.launchpad.net/bugs/2084487
Title:
Unable to access usb drive, not authorized to perform operation
(polkit authority not available and caller is not uid 0)
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