Public bug reported: When using locally mirrored repositories of Ubuntu ESM packages in 20.04, upgrades are picked up by software updater but being reported as needing to enable pro in settings (see screenshot). Client machines are attached to Ubuntu Pro but no additional services are enabled.
Also attached are outputs of the following commands from a machine in this state: apt list --upgradable Listing... Done apparmor/devclient-focal-staging-updates 2.13.3-7ubuntu5.4 amd64 [upgradable from: 2.13.3-7ubuntu5.3] curl/devclient-focal-staging-updates,devclient-focal-staging-security 7.68.0-1ubuntu2.24 amd64 [upgradable from: 7.68.0-1ubuntu2.23] ffmpeg/devclient-focal-staging-apps-security 7:4.2.7-0ubuntu0.1+esm6 amd64 [upgradable from: 7:4.2.7-0ubuntu0.1] firefox-locale-en/devclient-focal-staging-security 130.0.1+build1-0ubuntu0.20.04.1 amd64 [upgradable from: 130.0+build2-0ubuntu0.20.04.1] firefox/devclient-focal-staging-security 130.0.1+build1-0ubuntu0.20.04.1 amd64 [upgradable from: 130.0+build2-0ubuntu0.20.04.1] google-chrome-stable/stable 129.0.6668.70-1 amd64 [upgradable from: 128.0.6613.113-1] krb5-locales/devclient-focal-staging-updates,devclient-focal-staging-updates 1.17-6ubuntu4.7 all [upgradable from: 1.17-6ubuntu4.6] libapparmor1/devclient-focal-staging-updates 2.13.3-7ubuntu5.4 amd64 [upgradable from: 2.13.3-7ubuntu5.3] libavcodec58/devclient-focal-staging-apps-security 7:4.2.7-0ubuntu0.1+esm6 amd64 [upgradable from: 7:4.2.7-0ubuntu0.1] libavdevice58/devclient-focal-staging-apps-security 7:4.2.7-0ubuntu0.1+esm6 amd64 [upgradable from: 7:4.2.7-0ubuntu0.1] libavfilter7/devclient-focal-staging-apps-security 7:4.2.7-0ubuntu0.1+esm6 amd64 [upgradable from: 7:4.2.7-0ubuntu0.1] libavformat58/devclient-focal-staging-apps-security 7:4.2.7-0ubuntu0.1+esm6 amd64 [upgradable from: 7:4.2.7-0ubuntu0.1] libavresample4/devclient-focal-staging-apps-security 7:4.2.7-0ubuntu0.1+esm6 amd64 [upgradable from: 7:4.2.7-0ubuntu0.1] libavutil56/devclient-focal-staging-apps-security 7:4.2.7-0ubuntu0.1+esm6 amd64 [upgradable from: 7:4.2.7-0ubuntu0.1] libcurl3-gnutls/devclient-focal-staging-updates,devclient-focal-staging-security 7.68.0-1ubuntu2.24 amd64 [upgradable from: 7.68.0-1ubuntu2.23] libcurl4/devclient-focal-staging-updates,devclient-focal-staging-security 7.68.0-1ubuntu2.24 amd64 [upgradable from: 7.68.0-1ubuntu2.23] libgssapi-krb5-2/devclient-focal-staging-updates 1.17-6ubuntu4.7 amd64 [upgradable from: 1.17-6ubuntu4.6] libk5crypto3/devclient-focal-staging-updates 1.17-6ubuntu4.7 amd64 [upgradable from: 1.17-6ubuntu4.6] libkrb5-3/devclient-focal-staging-updates 1.17-6ubuntu4.7 amd64 [upgradable from: 1.17-6ubuntu4.6] libkrb5support0/devclient-focal-staging-updates 1.17-6ubuntu4.7 amd64 [upgradable from: 1.17-6ubuntu4.6] libnss-systemd/devclient-focal-staging-updates 245.4-4ubuntu3.24 amd64 [upgradable from: 245.4-4ubuntu3.23] libpam-systemd/devclient-focal-staging-updates 245.4-4ubuntu3.24 amd64 [upgradable from: 245.4-4ubuntu3.23] libpcap0.8/devclient-focal-staging-updates 1.9.1-3ubuntu1.20.04.1 amd64 [upgradable from: 1.9.1-3] libpostproc55/devclient-focal-staging-apps-security 7:4.2.7-0ubuntu0.1+esm6 amd64 [upgradable from: 7:4.2.7-0ubuntu0.1] libpython2.7-minimal/devclient-focal-staging-apps-security 2.7.18-1~20.04.4+esm2 amd64 [upgradable from: 2.7.18-1~20.04.4+esm1] libpython2.7-stdlib/devclient-focal-staging-apps-security 2.7.18-1~20.04.4+esm2 amd64 [upgradable from: 2.7.18-1~20.04.4+esm1] libpython3.12-minimal/focal 3.12.6-1+focal1 amd64 [upgradable from: 3.12.4-1+focal1] libpython3.12-stdlib/focal 3.12.6-1+focal1 amd64 [upgradable from: 3.12.4-1+focal1] libpython3.8-dev/devclient-focal-staging-updates,devclient-focal-staging-security 3.8.10-0ubuntu1~20.04.12 amd64 [upgradable from: 3.8.10-0ubuntu1~20.04.11] libpython3.8-minimal/devclient-focal-staging-updates,devclient-focal-staging-security 3.8.10-0ubuntu1~20.04.12 amd64 [upgradable from: 3.8.10-0ubuntu1~20.04.11] libpython3.8-stdlib/devclient-focal-staging-updates,devclient-focal-staging-security 3.8.10-0ubuntu1~20.04.12 amd64 [upgradable from: 3.8.10-0ubuntu1~20.04.11] libpython3.8/devclient-focal-staging-updates,devclient-focal-staging-security 3.8.10-0ubuntu1~20.04.12 amd64 [upgradable from: 3.8.10-0ubuntu1~20.04.11] libreoffice-ogltrans/devclient-focal-staging-updates,devclient-focal-staging-updates,devclient-focal-staging-security,devclient-focal-staging-security 1:6.4.7-0ubuntu0.20.04.12 all [upgradable from: 1:6.4.7-0ubuntu0.20.04.11] libreoffice-pdfimport/devclient-focal-staging-updates,devclient-focal-staging-updates,devclient-focal-staging-security,devclient-focal-staging-security 1:6.4.7-0ubuntu0.20.04.12 all [upgradable from: 1:6.4.7-0ubuntu0.20.04.11] libswresample3/devclient-focal-staging-apps-security 7:4.2.7-0ubuntu0.1+esm6 amd64 [upgradable from: 7:4.2.7-0ubuntu0.1] libswscale5/devclient-focal-staging-apps-security 7:4.2.7-0ubuntu0.1+esm6 amd64 [upgradable from: 7:4.2.7-0ubuntu0.1] libsystemd0/devclient-focal-staging-updates 245.4-4ubuntu3.24 amd64 [upgradable from: 245.4-4ubuntu3.23] libudev1/devclient-focal-staging-updates 245.4-4ubuntu3.24 amd64 [upgradable from: 245.4-4ubuntu3.23] linux-generic-hwe-20.04/devclient-focal-staging-updates,devclient-focal-staging-security 5.15.0.122.132~20.04.1 amd64 [upgradable from: 5.15.0.121.131~20.04.1] linux-headers-generic-hwe-20.04/devclient-focal-staging-updates,devclient-focal-staging-security 5.15.0.122.132~20.04.1 amd64 [upgradable from: 5.15.0.121.131~20.04.1] linux-image-generic-hwe-20.04/devclient-focal-staging-updates,devclient-focal-staging-security 5.15.0.122.132~20.04.1 amd64 [upgradable from: 5.15.0.121.131~20.04.1] linux-libc-dev/devclient-focal-staging-updates,devclient-focal-staging-security 5.4.0-196.216 amd64 [upgradable from: 5.4.0-195.215] linux-oem-20.04/devclient-focal-staging-updates,devclient-focal-staging-security 5.15.0.122.132~20.04.1 amd64 [upgradable from: 5.15.0.121.131~20.04.1] microsoft-edge-stable/stable 129.0.2792.52-1 amd64 [upgradable from: 128.0.2739.54-1] nautilus-share/devclient-focal-staging-updates,devclient-focal-staging-security 0.7.3-2ubuntu3.1 amd64 [upgradable from: 0.7.3-2ubuntu3] python-pip-whl/devclient-focal-staging-apps-security,devclient-focal-staging-apps-security 20.0.2-5ubuntu1.10+esm2 all [upgradable from: 20.0.2-5ubuntu1.10] python2.7-minimal/devclient-focal-staging-apps-security 2.7.18-1~20.04.4+esm2 amd64 [upgradable from: 2.7.18-1~20.04.4+esm1] python2.7/devclient-focal-staging-apps-security 2.7.18-1~20.04.4+esm2 amd64 [upgradable from: 2.7.18-1~20.04.4+esm1] python3-pip/devclient-focal-staging-apps-security,devclient-focal-staging-apps-security 20.0.2-5ubuntu1.10+esm2 all [upgradable from: 20.0.2-5ubuntu1.10] python3.12-minimal/focal 3.12.6-1+focal1 amd64 [upgradable from: 3.12.4-1+focal1] python3.12-venv/focal 3.12.6-1+focal1 amd64 [upgradable from: 3.12.4-1+focal1] python3.12/focal 3.12.6-1+focal1 amd64 [upgradable from: 3.12.4-1+focal1] python3.8-dev/devclient-focal-staging-updates,devclient-focal-staging-security 3.8.10-0ubuntu1~20.04.12 amd64 [upgradable from: 3.8.10-0ubuntu1~20.04.11] python3.8-minimal/devclient-focal-staging-updates,devclient-focal-staging-security 3.8.10-0ubuntu1~20.04.12 amd64 [upgradable from: 3.8.10-0ubuntu1~20.04.11] python3.8-venv/devclient-focal-staging-updates,devclient-focal-staging-security 3.8.10-0ubuntu1~20.04.12 amd64 [upgradable from: 3.8.10-0ubuntu1~20.04.11] python3.8/devclient-focal-staging-updates,devclient-focal-staging-security 3.8.10-0ubuntu1~20.04.12 amd64 [upgradable from: 3.8.10-0ubuntu1~20.04.11] shim-signed/devclient-focal-staging-updates 1.40.10+15.8-0ubuntu1 amd64 [upgradable from: 1.40.9+15.7-0ubuntu1] systemd-sysv/devclient-focal-staging-updates 245.4-4ubuntu3.24 amd64 [upgradable from: 245.4-4ubuntu3.23] systemd-timesyncd/devclient-focal-staging-updates 245.4-4ubuntu3.24 amd64 [upgradable from: 245.4-4ubuntu3.23] systemd/devclient-focal-staging-updates 245.4-4ubuntu3.24 amd64 [upgradable from: 245.4-4ubuntu3.23] terraform/focal 1.9.6-1 amd64 [upgradable from: 1.8.5-1] ubuntu-advantage-tools/devclient-focal-staging-updates,devclient-focal-staging-updates 34~20.04 all [upgradable from: 32.3.1~20.04] ubuntu-pro-client-l10n/devclient-focal-staging-updates 34~20.04 amd64 [upgradable from: 33.2~20.04] ubuntu-pro-client/devclient-focal-staging-updates 34~20.04 amd64 [upgradable from: 33.2~20.04] udev/devclient-focal-staging-updates 245.4-4ubuntu3.24 amd64 [upgradable from: 245.4-4ubuntu3.23] vault-enterprise/focal 1.17.6+ent-1 amd64 [upgradable from: 1.16.6+ent-1] ua security-status --format=json {"_schema_version": "0.1", "livepatch": {"fixed_cves": []}, "packages": [{"download_size": 984884, "origin": "esm.ubuntu.com", "package": "libavformat58", "service_name": "esm-apps", "status": "pending_enable", "version": "7:4.2.7-0ubuntu0.1+esm6"}, {"download_size": 1086036, "origin": "esm.ubuntu.com", "package": "libavfilter7", "service_name": "esm-apps", "status": "pending_enable", "version": "7:4.2.7-0ubuntu0.1+esm6"}, {"download_size": 1452588, "origin": "esm.ubuntu.com", "package": "ffmpeg", "service_name": "esm-apps", "status": "pending_enable", "version": "7:4.2.7-0ubuntu0.1+esm6"}, {"download_size": 57088, "origin": "esm.ubuntu.com", "package": "libswresample3", "service_name": "esm-apps", "status": "pending_enable", "version": "7:4.2.7-0ubuntu0.1+esm6"}, {"download_size": 1279808, "origin": "esm.ubuntu.com", "package": "python2.7-minimal", "service_name": "esm-apps", "status": "pending_enable", "version": "2.7.18-1~20.04.4+esm2"}, {"download_size": 248248, "origin": "esm.ubuntu.com", "package": "python2.7", "service_name": "esm-apps", "status": "pending_enable", "version": "2.7.18-1~20.04.4+esm2"}, {"download_size": 230504, "origin": "esm.ubuntu.com", "package": "python3-pip", "service_name": "esm-apps", "status": "pending_enable", "version": "20.0.2-5ubuntu1.10+esm2"}, {"download_size": 55016, "origin": "esm.ubuntu.com", "package": "libpostproc55", "service_name": "esm-apps", "status": "pending_enable", "version": "7:4.2.7-0ubuntu0.1+esm6"}, {"download_size": 4880172, "origin": "esm.ubuntu.com", "package": "libavcodec58", "service_name": "esm-apps", "status": "pending_enable", "version": "7:4.2.7-0ubuntu0.1+esm6"}, {"download_size": 241432, "origin": "esm.ubuntu.com", "package": "libavutil56", "service_name": "esm-apps", "status": "pending_enable", "version": "7:4.2.7-0ubuntu0.1+esm6"}, {"download_size": 74264, "origin": "esm.ubuntu.com", "package": "libavdevice58", "service_name": "esm-apps", "status": "pending_enable", "version": "7:4.2.7-0ubuntu0.1+esm6"}, {"download_size": 157420, "origin": "esm.ubuntu.com", "package": "libswscale5", "service_name": "esm-apps", "status": "pending_enable", "version": "7:4.2.7-0ubuntu0.1+esm6"}, {"download_size": 335528, "origin": "esm.ubuntu.com", "package": "libpython2.7-minimal", "service_name": "esm-apps", "status": "pending_enable", "version": "2.7.18-1~20.04.4+esm2"}, {"download_size": 1887704, "origin": "esm.ubuntu.com", "package": "libpython2.7-stdlib", "service_name": "esm-apps", "status": "pending_enable", "version": "2.7.18-1~20.04.4+esm2"}, {"download_size": 1808744, "origin": "esm.ubuntu.com", "package": "python-pip-whl", "service_name": "esm-apps", "status": "pending_enable", "version": "20.0.2-5ubuntu1.10+esm2"}, {"download_size": 54208, "origin": "esm.ubuntu.com", "package": "libavresample4", "service_name": "esm-apps", "status": "pending_enable", "version": "7:4.2.7-0ubuntu0.1+esm6"}], "summary": {"num_esm_apps_packages": 0, "num_esm_apps_updates": 16, "num_esm_infra_packages": 0, "num_esm_infra_updates": 0, "num_installed_packages": 2043, "num_main_packages": 0, "num_multiverse_packages": 0, "num_restricted_packages": 0, "num_standard_security_updates": 0, "num_third_party_packages": 2029, "num_universe_packages": 0, "num_unknown_packages": 14, "reboot_required": "no", "ua": {"attached": true, "enabled_services": [], "entitled_services": ["esm-apps", "esm-infra"]}}} ua status SERVICE ENTITLED STATUS DESCRIPTION anbox-cloud yes disabled Scalable Android in the cloud esm-apps yes disabled Expanded Security Maintenance for Applications esm-infra yes disabled Expanded Security Maintenance for Infrastructure fips yes disabled NIST-certified FIPS crypto packages fips-updates yes disabled FIPS compliant crypto packages with stable security updates livepatch yes disabled Canonical Livepatch service usg yes disabled Security compliance and audit tools For a list of all Ubuntu Pro services, run 'pro status --all' Enable services with: pro enable <service> Account: Registers of Scotland Subscription: Ubuntu Pro Desktop + Support (weekday) Valid until: Mon Aug 18 00:59:59 2025 BST Technical support level: standard [info] A new version is available: 34~20.04 Please run: sudo apt install ubuntu-pro-client to get the latest bug fixes and new features. ** Affects: update-manager (Ubuntu) Importance: Undecided Status: New ** Attachment added: "Software Updater displaying packages that can be updated but requiring pro to be enabled" https://bugs.launchpad.net/bugs/2083081/+attachment/5822646/+files/image.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2083081 Title: Locally Mirrored ESM repositories are not properly being picked up by software updater. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/2083081/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs