I've run the test plan for each ubuntu release verifying that the bug occurs on the previous version of pro-client and is fixed on the version in -proposed. Logs attached. Marking verification done.
** Description changed: [ Impact ] If the jobs-status.json file somehow got corrupted on a pro attached machine, the ua-timer.service would crash when trying to read it. This is not a critical state file, so the fix is to catch the error and delete the file if it is corrupted. [ Test Plan ] On a lxd container systemctl start ua-timer.service # check contents of /var/lib/ubuntu-advantage/jobs-status.json cat /var/lib/ubuntu-advantage/jobs-status.json # corrupt the file - tail /dev/random >> /var/lib/ubuntu-advantage/jobs-status.json + head /dev/random >> /var/lib/ubuntu-advantage/jobs-status.json systemctl start ua-timer.service On an affected system, the service will crash. With the fix installed, it will not crash. [ Where problems could occur ] Because this fix doesn't fix whatever was actually causing the invalid utf-8 in the file, it may cover up the underlying bug indefinitely. If it is a recurring problem a system, that system may re-run some pro timer jobs more frequently than necessary. Note that the timer is only enabled on attached systems. [ Other Info ] We could not reproduce the error, except by inserting invalid characters in the file intentionally. The fair solution to this is to capture errors when trying to read this file and erase it if it is corrupt. The next execution of the timer jobs will recreate it. [ Original Description ] The Ubuntu Error Tracker has been receiving reports about a problem regarding ubuntu-advantage-tools. This problem was most recently seen with package version 33.2~24.04.1, the problem page at https://errors.ubuntu.com/problem/ec1a626cb75b23a9228a49f84ecc3447a048ce92 contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports. If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/. ** Attachment added: "verification-2078737.tar.gz" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/2078737/+attachment/5819047/+files/verification-2078737.tar.gz ** Tags removed: verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy verification-needed-noble verification-needed-xenial ** Tags added: verification-done verification-done-bionic verification-done-focal verification-done-jammy verification-done-noble verification-done-xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2078737 Title: /usr/lib/ubuntu-advantage/timer.py:UnicodeDecodeError:/usr/lib/ubuntu- advantage/timer.py@209:run_jobs:read:read:load_file To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/2078737/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
