Hi Daniel, I'm having some difficulties on doing step 2. > 2. Look in /var/crash for crash files and if found run: >ubuntu-bug YOURFILE.crash >Then tell us the ID of the newly-created bug.
This opens a window with "Sorry, Ubuntu 24.04 has experienced an internal error". If I click on "send", I don't receive any ID. How can I retrieve it? >3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file >/var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so >then please send the links to us. I'm able to retrieve my ID from /var/lib/whoopsie/whoopsie-id. Although I can retrieve the bug I opened from the link https://errors.ubuntu.com/user/ID, I do not have access to see it. I filled out the form. Let me know if there is a way to retrieve the ID with ubuntu-bug -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2077352 Title: Shell crash To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2077352/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
