Public bug reported: I am unable to change the backlight on my ASUS PT2001 All In One Computer. I have followed all of the directions in this (https://wiki.ubuntu.com/Kernel/Debugging/Backlight) debugging article, but at no point was any directory displayed under /sys/class/backlight. Likewise I was unable to change the backlight brightness using the brightness applet. The issue persisted no matter the kernel options I specified on boot. The computer does have hardware keys built into it that control an On Screen Display that is able to change the backlight intensity. I will attempt to attach all of the uncompressed files generated when following the debug steps.
ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: linux-image-6.8.0-40-generic 6.8.0-40.40 ProcVersionSignature: Ubuntu 6.8.0-40.40-generic 6.8.12 Uname: Linux 6.8.0-40-generic x86_64 ApportVersion: 2.28.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/seq: lucas 1077 F.... pipewire /dev/snd/controlC0: lucas 1079 F.... wireplumber /dev/snd/controlC1: lucas 1079 F.... wireplumber CRDA: N/A CasperMD5CheckResult: unknown CurrentDesktop: LXQt Date: Fri Aug 9 17:01:57 2024 InstallationDate: Installed on 2024-08-02 (7 days ago) InstallationMedia: Lubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240425.1) MachineType: ASUSTeK Computer INC. PT2001 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-40-generic root=UUID=ae873e6a-2261-439b-a6fd-d27fafb11175 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-6.8.0-40-generic N/A linux-backports-modules-6.8.0-40-generic N/A linux-firmware 20240318.git3b128b60-0ubuntu2.1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/07/2014 dmi.bios.release: 4.6 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0802 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: PT2001 dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 10 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0802:bd11/07/2014:br4.6:svnASUSTeKComputerINC.:pnPT2001:pvr0802:rvnASUSTeKCOMPUTERINC.:rnPT2001:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct10:cvrToBeFilledByO.E.M.:skuSKU: dmi.product.family: All-In-One dmi.product.name: PT2001 dmi.product.sku: SKU dmi.product.version: 0802 dmi.sys.vendor: ASUSTeK Computer INC. ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug noble -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2076466 Title: I am unable to change the backlight on my ASUS PT2001 All In One computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2076466/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs