Hello, I was able to reproduce this issue when upgrading MATE from Jammy to Noble.
By manually running "snap info firefox" during the upgrade process, I could see it failing: $ snap info firefox error: no snap found for "firefox" This error message isn't great, but it is what we report right now from "snap info" when we're unable to reach the store. This issue wasn't unique to snapd though, I wasn't able to resolve any DNS queries at all. $ nslookup snapcraft.io communications error to 127.0.0.53#53: connection refused communications error to 127.0.0.53#53: connection refused communications error to 127.0.0.53#53: connection refused no servers could be reached It looks like systemd-resolved was in some sort of broken state, here are its logs: systemd-resolved.service: Current command vanished from the unit file, execution of the command list won't be resumed. systemd-resolved.service: Got notification message from PID 344, but reception is disabled. systemd-resolved.service: Got notification message from PID 344, but reception is disabled. systemd-resolved.service: Got notification message from PID 344, but reception is disabled. systemd-resolved.service: Watchdog timeout (limit 3min)! systemd-resolved.service: Killing process 344 (systemd-resolve) with signal SIGABRT. systemd-resolved.service: Main process exited, code=dumped, status=6/ABRT systemd-resolved.service: Failed with result 'watchdog'. /etc/resolv.conf was still the systemd-resolved generated one. When I replaced it with "nameserver 8.8.8.8", then "snap info firefox" succeeded and I was able to continue with the release upgrade. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2043820 Title: Unable to contact snap store on Xubuntu from Jammy to Noble To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2043820/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
