Could you run the command driverless
and post the output here? Does it contain the printer's URI ipps://HP%20OfficeJet%20Pro%208020%20series%20%5B5CDC21%5D._ipps._tcp.local/ or ipps://HPF80DAC5CDC21.local:631/ipp/print ? could you also run driverless 'ipps://HP%20OfficeJet%20Pro%208020%20series%20%5B5CDC21%5D._ipps._tcp.local/' > 1.ppd driverless 'ipps://HPF80DAC5CDC21.local:631/ipp/print' > 2.ppd and attach the files 1.ppd and 2.ppd? Please do not compress them and do not package them together, attach them one by one. Thanks. ** Changed in: gnome-control-center (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1972856 Title: Cannot add printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1972856/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs