Could you print your file from the command line, using

lp -d duplex file.pdf
lp -d duplex -o pdftops-renderer=gs file.pdf

file.pdf is the file you mention which does not print on your printer.

Please try the 2 command. Tell us which of them prints which of them
not.

Your log shows that the job gets correctly filtered and sent off to the
printer. The printer might have a bug in its PostScript interpreter
making it not print some files. The "-o pdftops-renderer=gs" option of
the second command lets another filter for converting your PDF file into
PostScript being used. The resulting different PostScript file could
perhaps not trigger the bug in the printer.

You can make this setting default via

lpadmin -p duplex -o pdftops-renderer-default=gs

and remove the default setting via

lpadmin -p duplex -R pdftops-renderer-default

Please tell us your experience.


** Changed in: cups (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1967816

Title:
  PDF file completely silently fails to print, computer claims it
  printed, printer shows no trace of it

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