Public bug reported: ### Affected version * Your OS and version: ubuntu 22.04 (dev series, before release) * Affected GNOME Shell version: 41.3-1ubuntu1 * Issue appears in Wayland
### Bug summary Sometimes gnome-shell hangs when I open the laptop to login from the suspend state, preventing the rest of gdm to load. Because I am running wayland, I cannot open another tty either. If I close the laptop lid again and wait 30s or so and reopen to retry, it will work. ### Steps to reproduce Not 100% reproducible, happens sometimes. 1. open laptop to login from suspend 2. see login screen with time and all looks normal but is unresponsive ### What happened The login screen is hung and unresponsive to clicks/touches(touchscreen)/any keyboard input events. ### What did you expect to happen The login screen should be responsive to input. ### Relevant logs, screenshots, screencasts etc. After a successful login, I see a crash in journalctl: ``` Mar 01 09:58:40 fenrir gnome-shell[2799]: JS ERROR: Gio.DBusError: Error calling StartServiceByName for net.reactivated.Fprint: Failed to activate service 'net.reactivated.> _injectToMethod/klass[method]@resource:///org/gnome/gjs/modules/core/overrides/Gio.js:273:25 _makeProxyWrapper/<@resource:///org/gnome/gjs/modules/core/overrides/Gio.js:250:17 ShellUserVerifier@resource:///org/gnome/shell/gdm/util.js:154:31 _init@resource:///org/gnome/shell/gdm/authPrompt.js:72:30 _ensureAuthPrompt@resource:///org/gnome/shell/ui/unlockDialog.js:691:28 _showPrompt@resource:///org/gnome/shell/ui/unlockDialog.js:730:14 vfunc_key_press_event@resource:///org/gnome/shell/ui/unlockDialog.js:630:14 ``` <!-- Do not remove the following line. --> ProblemType: Crash DistroRelease: Ubuntu 22.04 Package: fprintd 1.94.2-1 ProcVersionSignature: Ubuntu 5.15.0-18.18-generic 5.15.12 Uname: Linux 5.15.0-18-generic x86_64 ApportVersion: 2.20.11-0ubuntu78 Architecture: amd64 CasperMD5CheckResult: unknown CrashCounter: 1 Date: Tue Mar 1 09:58:16 2022 ExecutablePath: /usr/libexec/fprintd ExecutableTimestamp: 1645749862 InstallationDate: Installed on 2020-06-29 (609 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcCmdline: /usr/libexec/fprintd ProcCwd: / ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SegvAnalysis: Skipped: missing required field "Disassembly" Signal: 11 SourcePackage: fprintd UpgradeStatus: Upgraded to jammy on 2022-01-04 (55 days ago) UserGroups: N/A ** Affects: gnome-shell Importance: Unknown Status: Unknown ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: In Progress ** Tags: amd64 apport-crash jammy ** Bug watch added: gitlab.gnome.org/GNOME/gnome-shell/-/issues #5168 https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/5168 ** Also affects: fprintd via https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/5168 Importance: Unknown Status: Unknown ** Description changed: ### Affected version * Your OS and version: ubuntu 22.04 (dev series, before release) * Affected GNOME Shell version: 41.3-1ubuntu1 * Issue appears in Wayland ### Bug summary Sometimes gnome-shell hangs when I open the laptop to login from the suspend state, preventing the rest of gdm to load. Because I am running wayland, I cannot open another tty either. If I close the laptop lid again and wait 30s or so and reopen to retry, it will work. ### Steps to reproduce Not 100% reproducible, happens sometimes. 1. open laptop to login from suspend 2. see login screen with time and all looks normal but is unresponsive ### What happened - The bug has been filed upstream as well: https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/5168 - --------------------------------- + The login screen is hung and unresponsive to clicks/touches(touchscreen)/any keyboard input events. ### What did you expect to happen The login screen should be responsive to input. ### Relevant logs, screenshots, screencasts etc. After a successful login, I see a crash in journalctl: ``` Mar 01 09:58:40 fenrir gnome-shell[2799]: JS ERROR: Gio.DBusError: Error calling StartServiceByName for net.reactivated.Fprint: Failed to activate service 'net.reactivated.> - _injectToMethod/klass[method]@resource:///org/gnome/gjs/modules/core/overrides/Gio.js:273:25 - _makeProxyWrapper/<@resource:///org/gnome/gjs/modules/core/overrides/Gio.js:250:17 - ShellUserVerifier@resource:///org/gnome/shell/gdm/util.js:154:31 - _init@resource:///org/gnome/shell/gdm/authPrompt.js:72:30 - _ensureAuthPrompt@resource:///org/gnome/shell/ui/unlockDialog.js:691:28 - _showPrompt@resource:///org/gnome/shell/ui/unlockDialog.js:730:14 - vfunc_key_press_event@resource:///org/gnome/shell/ui/unlockDialog.js:630:14 + _injectToMethod/klass[method]@resource:///org/gnome/gjs/modules/core/overrides/Gio.js:273:25 + _makeProxyWrapper/<@resource:///org/gnome/gjs/modules/core/overrides/Gio.js:250:17 + ShellUserVerifier@resource:///org/gnome/shell/gdm/util.js:154:31 + _init@resource:///org/gnome/shell/gdm/authPrompt.js:72:30 + _ensureAuthPrompt@resource:///org/gnome/shell/ui/unlockDialog.js:691:28 + _showPrompt@resource:///org/gnome/shell/ui/unlockDialog.js:730:14 + vfunc_key_press_event@resource:///org/gnome/shell/ui/unlockDialog.js:630:14 ``` - <!-- Do not remove the following line. --> ProblemType: Crash DistroRelease: Ubuntu 22.04 Package: fprintd 1.94.2-1 ProcVersionSignature: Ubuntu 5.15.0-18.18-generic 5.15.12 Uname: Linux 5.15.0-18-generic x86_64 ApportVersion: 2.20.11-0ubuntu78 Architecture: amd64 CasperMD5CheckResult: unknown CrashCounter: 1 Date: Tue Mar 1 09:58:16 2022 ExecutablePath: /usr/libexec/fprintd ExecutableTimestamp: 1645749862 InstallationDate: Installed on 2020-06-29 (609 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcCmdline: /usr/libexec/fprintd ProcCwd: / ProcEnviron: - LANG=en_US.UTF-8 - PATH=(custom, no user) + LANG=en_US.UTF-8 + PATH=(custom, no user) SegvAnalysis: Skipped: missing required field "Disassembly" Signal: 11 SourcePackage: fprintd UpgradeStatus: Upgraded to jammy on 2022-01-04 (55 days ago) UserGroups: N/A ** Information type changed from Private to Public -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1962566 Title: gnome-shell crash after resume from suspend in util.js:154 To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1962566/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs