Hi, Daniel, Step 1 failed (Google Chrome crash) so here is the result from Step 2: https://errors.ubuntu.com/user/6f4d596c64fb161cac2be27e347e34223b6f726b21fd97f3cea9c65675b6727f79577a97a9f99f94fce1a101b75fd9e56869f602afb8802dd72d737bfdeb6fb9
Regards, Robert Uomini On Wed, Jan 5, 2022 at 3:41 AM Daniel van Vugt <1955...@bugs.launchpad.net> wrote: > Thank you for taking the time to report this bug and helping to make > Ubuntu better. It sounds like some part of the system has crashed. To > help us find the cause of the crash please follow these steps: > > 1. Look in /var/crash for crash files and if found run: > ubuntu-bug YOURFILE.crash > Then tell us the ID of the newly-created bug. > > 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where > ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. > Do you find any links to recent problems on that page? If so then please > send the links to us. > > 3. If step 2 also failed then apply the workaround from bug 994921, > reboot, reproduce the crash, and retry step 1. > > Please take care to avoid attaching .crash files to bugs as we are > unable to process them as file attachments. It would also be a security > risk for yourself. > > > ** Summary changed: > > - Xorg freeze > + System freeze > > ** Package changed: xorg (Ubuntu) => ubuntu > > ** Changed in: ubuntu > Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1955903 > > Title: > System freeze > > Status in Ubuntu: > Incomplete > > Bug description: > Every so often, whether I close the lid of the laptop or not, the > screen will go blank and neither pressing a key nor moving the mouse > will show anything. The only thing I can do to recover is hold the > power button down for 10 seconds to restart. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151 > Uname: Linux 5.4.0-91-generic x86_64 > .tmp.unity_support_test.0: > > ApportVersion: 2.20.11-0ubuntu27.21 > Architecture: amd64 > CasperMD5CheckResult: skip > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Tue Dec 28 08:25:44 2021 > DistUpgraded: 2020-05-08 07:44:41,528 ERROR got error from > PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to > execute child process “./xorg_fix_proprietary.py” (No such file or > directory) (8)) > DistributionChannelDescriptor: > # This is a distribution channel descriptor > # For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor > canonical-oem-somerville-xenial-amd64-20160624-2 > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Once a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Immediately after installing this version of Ubuntu > GraphicsCard: > Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 > [VGA controller]) > Subsystem: Dell UHD Graphics 620 [1028:07e6] > InstallationDate: Installed on 2018-03-12 (1387 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > MachineType: Dell Inc. XPS 13 9370 > ProcEnviron: > PATH=(custom, no user) > XDG_RUNTIME_DIR=<set> > LANG=en_US.UTF-8 > SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic > root=UUID=d9d0f137-4a05-4e95-aac6-c6835b632839 ro locale=en_US > alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1 > mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep quiet splash > vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: Upgraded to focal on 2020-05-08 (599 days ago) > dmi.bios.date: 10/07/2021 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.17.0 > dmi.board.name: 0F6P3V > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.17.0:bd10/07/2021:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9370 > dmi.product.sku: 07E6 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 > version.libdrm2: libdrm2 2.4.105-3~20.04.2 > version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5 > version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+bug/1955903/+subscriptions > > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: System freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
