Public bug reported:

Computer installed some updates on shutdown yesterday and this morning.
Update appears to have deleted all snap packages. Icons remain but
(most) programs will not load.

Would really like to restore lost programs and files.  Especially Authy
authentication app.

Typing snap list in terminal shows programs still installed.  Folders in
snap folder retain paths but folders are empty.

Using Ubuntu 21.04
_________________

apt-cache policy snap
snap:
  Installed: (none)
  Candidate: 2013-11-29-11
  Version table:
     2013-11-29-11 500
        500 http://us.archive.ubuntu.com/ubuntu hirsute/universe amd64 Packages
________________________________

Shows snap as not installed but WAS installed, whichever version comes
packaged with latest Ubuntu.


Results of Snap List: 
________________________________

marcos@marcos-Latitude-6430U:~$ snap list
Name                       Version                     Rev    Tracking         
Publisher     Notes
atom                       1.57.0                      282    latest/stable    
snapcrafters  classic
authy                      1.8.4                       6      latest/stable    
twilio-authy  -
brackets                   1.14.1                      138    latest/stable    
snapcrafters  classic
chartgeany                 6.2.8-1snap                 12     latest/stable    
lucast70      -
chromium                   93.0.4577.82                1753   latest/stable    
canonical✓    -
core                       16-2.51.4                   11606  latest/stable    
canonical✓    core
core18                     20210722                    2128   latest/stable    
canonical✓    base
core20                     20210702                    1081   latest/stable    
canonical✓    base
gimp                       2.10.24                     372    latest/stable    
snapcrafters  -
gnome-3-28-1804            3.28.0-19-g98f9e67.98f9e67  161    latest/stable    
canonical✓    -
gnome-3-34-1804            0+git.3556cb3               72     latest/stable/…  
canonical✓    -
gnome-3-38-2004            0+git.6ba6040               70     latest/stable    
canonical✓    -
gtk-common-themes          0.1-52-gb92ac40             1515   latest/stable/…  
canonical✓    -
hugo                       v0.88.1                     11017  latest/stable    
hugo-authors  -
kde-frameworks-5-core18    5.61.0                      32     latest/stable    
kde✓          -
onlyoffice-desktopeditors  6.3.1                       81     latest/stable    
onlyoffice✓   -
pocket-browser             1.6.2                       10     latest/stable    
pocketinc     -
snap-store                 3.38.0-64-g23c4c77          547    latest/stable/…  
canonical✓    -
snapd                      2.51.4                      12883  latest/stable    
canonical✓    snapd
__________________________________

please help

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: snap (not installed)
ProcVersionSignature: Ubuntu 5.11.0-34.36-generic 5.11.22
Uname: Linux 5.11.0-34-generic x86_64
ApportVersion: 2.20.11-0ubuntu65.3
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Thu Sep 16 12:44:09 2021
InstallationDate: Installed on 2021-01-13 (246 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: snap
UpgradeStatus: Upgraded to hirsute on 2021-06-10 (97 days ago)

** Affects: snap (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug hirsute wayland-session

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1943853

Title:
  Recent update DELETED SNAP PROGRAMS

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/snap/+bug/1943853/+subscriptions


-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to