Public bug reported: When no FireFox windows are currently open and an external hyperlink, say from a pdf or doc, is used then the created window freezes the keyboard. New tabs as well as new opened windows experience the same issue as long as the original window is still open. Windows key + F9 and Windows key + Shift have no effect. Some of the Ctrl functions still work in the window/s and the keyboard freeze is only localized to FireFox.
ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: firefox 90.0+build1-0ubuntu0.18.04.1 ProcVersionSignature: Ubuntu 5.4.0-80.90~18.04.1-generic 5.4.124 Uname: Linux 5.4.0-80-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.9-0ubuntu7.24 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: denmark 1731 F.... pulseaudio /dev/snd/pcmC0D0p: denmark 1731 F...m pulseaudio BuildID: 20210705185941 Channel: Unavailable CurrentDesktop: ubuntu:GNOME Date: Sun Jul 25 22:31:20 2021 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:355 DefaultProfileThemes: extensions.sqlite corrupt or missing ExecutablePath: /usr/lib/firefox/firefox ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2021-01-08 (198 days ago) InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64 (20200806.1) IpRoute: default via 192.168.0.1 dev wlp2s0 proto dhcp metric 600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 192.168.0.0/24 dev wlp2s0 proto kernel scope link src 192.168.0.115 metric 600 ProcEnviron: LANGUAGE=en_ZA:en PATH=(custom, user) XDG_RUNTIME_DIR=<set> LANG=en_ZA.UTF-8 SHELL=/bin/bash Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:355 Profile0PrefSources: prefs.js Profile0Themes: extensions.sqlite corrupt or missing Profiles: Profile1 (Default) - LastVersion=None/None (Out of date) Profile0 - LastVersion=90.0/20210705185941 (In use) RunningIncompatibleAddons: False SourcePackage: firefox UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/21/2012 dmi.bios.vendor: Acer dmi.bios.version: V1.08 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Aspire 5733 dmi.board.vendor: Acer dmi.board.version: V1.08 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.08 dmi.modalias: dmi:bvnAcer:bvrV1.08:bd03/21/2012:svnAcer:pnAspire5733:pvrV1.08:rvnAcer:rnAspire5733:rvrV1.08:cvnAcer:ct10:cvrV1.08: dmi.product.family: Intel_Mobile dmi.product.name: Aspire 5733 dmi.product.sku: Calpella_CRB dmi.product.version: V1.08 dmi.sys.vendor: Acer ** Affects: firefox (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1937957 Title: external hyperlink keyboard freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1937957/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs