The affected user cannot reproduce the issue anymore. The new mutter packages install fine in their environment, and gdm starts every time. They have since rolled out the new mutter packages to their fleet without any issues.
I'm going to mark this bug as invalid, as we can't reproduce the issue anymore. Maybe it was a temporary issue with restarting services? I'm not sure. If the affected user ever experiences the issue again, I will re-open. ** Changed in: mutter (Ubuntu) Status: New => Invalid ** Changed in: mutter (Ubuntu Focal) Importance: High => Undecided ** Changed in: mutter (Ubuntu Focal) Status: In Progress => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1930359 Title: gdm fails to start in a VMware Horizon VDI environment with latest mutter 3.36.9-0ubuntu0.20.04.1 in focal-updates To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1930359/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs