Public bug reported: [Impact]
* Users of Ubuntu Studio 20.04 LTS currently have a menu item that takes them to the Freenode IRC web chat for the #ubuntustudio channel. However, Ubuntu Studio's support channel no longer exists on Freenode. * Following the move from Freenode to libera.chat, there is no longer an easy way to connect users to a web chat interface with a predefined channel. * In Ubuntu Studio 20.10 and later, this menu item was changed to be a weblink to the Ubuntu Studio Matrix chatroom via matrix.org, and are directed to either install a Matrix client or use the Element web interface. This Matrix chatroom, which was formerly bridged to #ubuntustudio on Freenode, is now bridged to #ubuntustudio on libera.chat. [Test Plan] * Install Ubuntu Studio 20.04 LTS via either the Live ISO or ubuntustudio-installer with ubuntustudio-menu. * Open weblink to Ubuntu Studio Support in launcher menu (or Activities on GNOME). * Users are directed to Freenode's webchat and join ##ubuntustudio, which is not the official room. [Regression Potential] * The only regression potential might be confusion among users, however, this was announced by the Community Council and IRC council. * Other regression potential might be that the web link stops working, in which case, another SRU would be necessary. ** Affects: ubuntustudio-menu (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1933006 Title: [SRU] Ubuntu Studio Support no longer on freenode To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntustudio-menu/+bug/1933006/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs