Public bug reported: Ubuntu Software - snap store fails to open
Error shown on terminal: /snap/snap-store/518/usr/bin/snap-store: symbol lookup error: /snap/snap-store/518/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3.so.0: undefined symbol: atk_plug_set_child Steps to reproduce: Click to open snap store from Gnome Activities menu Correct behavior: Ubuntu Software (snap-store) should open without any error Pertinent system info: Snap-Store Info snap info snap-store name: snap-store summary: Snap Store publisher: Canonical✓ store-url: https://snapcraft.io/snap-store license: unset description: | Snap Store allows you to find and install new applications and remove existing installed applications. Snap Store showcases featured and popular applications with useful descriptions and multiple screenshots per application. Applications can be found either through browsing the list of categories or by searching. commands: - snap-store - snap-store.ubuntu-software - snap-store.ubuntu-software-local-file snap-id: gjf3IPXoRiipCu9K0kVu52f0H56fIksg tracking: latest/stable/ubuntu-21.04 refresh-date: yesterday at 20:34 PDT channels: latest/stable: 3.38.0-59-g494f078 2021-04-20 (518) 53MB - latest/candidate: 3.31.1+git189.991d1d1d 2021-04-20 (539) 45MB - latest/beta: 3.38.0-62-g77ca0c1 2021-04-20 (538) 53MB - latest/edge: 3.38.0-55-geb45541 2021-04-20 (498) 53MB - installed: 3.38.0-59-g494f078 (518) 53MB - Output from ldd /snap/bin/snap-store linux-vdso.so.1 (0x00007ffe3e1e0000) libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f78b3219000) libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f78b302d000) /lib64/ld-linux-x86-64.so.2 (0x00007f78b3250000) Output from `uname -a` Linux bbox 5.11.0-18-generic #19-Ubuntu SMP Fri May 7 14:22:03 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux Output from `lsb_release -a` No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 21.04 Release: 21.04 Codename: hirsute ** Affects: snap (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1931380 Title: Snap-store fails to launch - libgtk-3.so.0: undefined symbol: atk_plug_set_child To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/snap/+bug/1931380/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
