Looking at the logs, I am seeing two distinct errors. One is livepatch issue that we have:
Failed running command '/snap/bin/canonical-livepatch config remote- server=https://livepatch.canonical.com' [exit(1)]. Message: 2021/05/04 15:18:29 error executing config: Livepatchd error: Couldn't setup system logger. And the other one is related to cloud-init: File "/usr/lib/python3/dist-packages/uaclient/clouds/identity.py", line 56, in get_cloud_type_from_result_file dsname = result["v1"]["datasource"].split()[0].lower() AttributeError: 'NoneType' object has no attribute 'split' What is interesting in this error is that we are calling the get_cloud_type_from_result_file function. We should only be calling this function if we don't have the cloud-id command in the machine. Since we are running on xenial machines, was not expecing that to happen. So there is something wrong with cloud-init here. Maybe that is related to the snap issue we are seeing. Can you run the following cloud-init command and attach the logs here please cloud-init collect-logs -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1927029 Title: ua attach command fails To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1927029/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs