Public bug reported:

Hello,

I'm using Ubuntu together with Windows on my laptop.

If I boot in Ubuntu after Windows sound doesn't work well (instead of
system sounds I can hear only shot noise). To fix the issue I need to
completely shut down the system (call Power Off via Ubuntu GUI) and then
boot again in Ubuntu. Please note, that reboot (called via Ubuntu GUI)
doesn't help to fix the issue.

Expected result: sound works well regardless of boot history.
Actual result: every time I boot in Ubuntu after Windows sound doesn't work.

Issue occurrence: 100%.

Environment:
$ lsb_release -rd
Description: Ubuntu Hirsute Hippo (development branch)
Release: 21.04
$ uname -a
Linux tiptop 5.11.0-16-generic #17-Ubuntu SMP Wed Apr 14 20:12:43 UTC 2021 
x86_64 x86_64 x86_64 GNU/Linux

Thank you in advance!

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12
Uname: Linux 5.11.0-16-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  gluttton   1640 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 19 19:37:56 2021
InstallationDate: Installed on 2021-03-06 (43 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed
Symptom_Card: Smart Sound Technology Audio Controller - sof-hda-dsp
Symptom_Jack: Speaker, Internal
Symptom_PulseAudioLog:
 кві 19 19:37:21 tiptop pulseaudio[958]: After module unload, module 
'module-null-sink' was still loaded!
 кві 19 19:37:21 tiptop systemd[944]: pulseaudio.service: Succeeded.
 кві 19 19:37:40 tiptop systemd[944]: pulseaudio.service: Succeeded.
 кві 19 19:37:50 tiptop systemd[944]: pulseaudio.socket: Succeeded.
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [82A1, Realtek ALC287, Speaker, Internal] Underruns, dropouts or 
crackling sound
UpgradeStatus: Upgraded to hirsute on 2021-03-06 (43 days ago)
dmi.bios.date: 01/14/2021
dmi.bios.release: 1.31
dmi.bios.vendor: LENOVO
dmi.bios.version: DHCN31WW
dmi.board.asset.tag: ���������������
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40688 WIN
dmi.chassis.asset.tag: ���������������
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Yoga Slim 7 14IIL05
dmi.ec.firmware.release: 1.29
dmi.modalias: 
dmi:bvnLENOVO:bvrDHCN31WW:bd01/14/2021:br1.31:efr1.29:svnLENOVO:pn82A1:pvrYogaSlim714IIL05:rvnLENOVO:rnLNVNB161216:rvrSDK0J40688WIN:cvnLENOVO:ct10:cvrYogaSlim714IIL05:
dmi.product.family: Yoga Slim 7 14IIL05
dmi.product.name: 82A1
dmi.product.sku: LENOVO_MT_82A1_BU_idea_FM_Yoga Slim 7 14IIL05
dmi.product.version: Yoga Slim 7 14IIL05
dmi.sys.vendor: LENOVO

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug hirsute

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https://bugs.launchpad.net/bugs/1925057

Title:
  [82A1, Realtek ALC287, Speaker, Internal] Underruns, dropouts or
  crackling sound

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