apport information ** Tags added: apport-collected groovy
** Description changed: - Both internal webcams of my HP Elite X2 G2 work well in Windows, but - don't work in Ubuntu 20.10 or Manjaro. The driver seems to be missing or - misconfigured. According to linux-hardware.org, it's a "Xeon E3-1200 - v5/E3-1500 v5/6th Gen Core Processor Imaging Unit". Guvcview recognises - the Cameras as "Intel IPU3 CIO2", but doesn't show an image. + Both internal webcams of my HP Elite X2 G2 work well in Windows, but don't work in Ubuntu 20.10 or Manjaro. The driver seems to be missing or misconfigured. According to linux-hardware.org, it's a "Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Imaging Unit". Guvcview recognises the Cameras as "Intel IPU3 CIO2", but doesn't show an image. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu50.3 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: elis 6420 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.10 + InstallationDate: Installed on 2021-01-28 (0 days ago) + InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bluetooth wireless interface + Bus 001 Device 004: ID 044e:1216 Alps Electric Co., Ltd + Bus 001 Device 002: ID 0424:2422 Microchip Technology, Inc. (formerly SMSC) + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: HP HP Elite x2 1012 G2 + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-41-generic root=UUID=8e01b873-3dab-4fbf-86ce-04c4932b3c0a ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.8.0-41.46-generic 5.8.18 + RelatedPackageVersions: + linux-restricted-modules-5.8.0-41-generic N/A + linux-backports-modules-5.8.0-41-generic N/A + linux-firmware 1.190.3 + Tags: groovy + Uname: Linux 5.8.0-41-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo video + _MarkForUpload: True + dmi.bios.date: 10/20/2020 + dmi.bios.release: 1.37 + dmi.bios.vendor: HP + dmi.bios.version: P87 Ver. 01.37 + dmi.board.name: 82CA + dmi.board.vendor: HP + dmi.board.version: KBC Version 50.72 + dmi.chassis.asset.tag: 5CG7272QT5 + dmi.chassis.type: 32 + dmi.chassis.vendor: HP + dmi.ec.firmware.release: 80.114 + dmi.modalias: dmi:bvnHP:bvrP87Ver.01.37:bd10/20/2020:br1.37:efr80.114:svnHP:pnHPElitex21012G2:pvr:rvnHP:rn82CA:rvrKBCVersion50.72:cvnHP:ct32:cvr: + dmi.product.family: 103C_5336AN HP Elite x2 + dmi.product.name: HP Elite x2 1012 G2 + dmi.product.sku: Y5E21AV + dmi.sys.vendor: HP ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1913809/+attachment/5458149/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1913809 Title: internal webcams of HP Elite X2 G2 not supported To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1913809/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
