This issue was fixed in:
xenial-server-cloudimg-amd64.ova daily build 2021-01-27.
bionic-server-cloudimg-amd64.ova daily build 2021-01-12
focal-server-cloudimg-amd64.ova  daily build 2021-01-12
groovy-server-cloudimg-amd64.ova daily build 2020-11-25.

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https://bugs.launchpad.net/bugs/1893898

Title:
  open-vm-tools status is toolsNotInstalled after deploy cloud image
  groovy-server-cloudimg-amd64.ova

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