Public bug reported:
I was able to add a new printer to my system. But if try to change the
Make and Model of an existing printer the system hangs "Searching for
drivers". I was able do reproduce the same problem with as fresh install
of the system.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: system-config-printer 1.5.12-0ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
Uname: Linux 5.4.0-52-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.11
Architecture: amd64
CasperMD5CheckResult: skip
CupsErrorLog:
W [10/Nov/2020:20:46:13 -0300] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id
\'Generic-CUPS-PDF-Printer-Gray..\' already exists
W [10/Nov/2020:20:46:13 -0300] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id
\'Generic-CUPS-PDF-Printer-RGB..\' already exists
CurrentDesktop: XFCE
Date: Tue Nov 10 20:48:20 2020
InstallationDate: Installed on 2020-11-10 (0 days ago)
InstallationMedia: Xubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lpstat: device for Generic-CUPS-PDF-Printer: cups-pdf:/
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Lsusb-t:
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/12p, 12M
|__ Port 1: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/12p, 480M
MachineType: innotek GmbH VirtualBox
PackageArchitecture: all
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Generic-CUPS-PDF-Printer.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Generic-CUPS-PDF-Printer.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-52-generic
root=UUID=ae91a28f-a8ce-443d-8d9f-59533c4728ec ro quiet splash
SourcePackage: system-config-printer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias:
dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.family: Virtual Machine
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH
** Affects: system-config-printer (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1903780
Title:
system-config-printer hangs if you try to change make/model of a
existing printer
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