Public bug reported:
Bug:
ubuntu update-manager Updates work perfectly, but when trying to open “Settings
& Livepatch” the following error is returned in the terminal and “Settings &
Livepatch” does not open.
ERROR:dbus.proxies:Introspect error on :1.172:/: dbus.exceptions.DBusException:
org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message
bus without replying
Traceback (most recent call last):
File "/usr/bin/software-properties-gtk", line 100, in <module>
app = SoftwarePropertiesGtk(datadir=options.data_dir, options=options,
file=file)
File
"/usr/lib/python3/dist-packages/softwareproperties/gtk/SoftwarePropertiesGtk.py",
line 211, in __init__
self.backend.Reload();
File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 72, in __call__
return self._proxy_method(*args, **keywords)
File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 141, in __call__
return self._connection.call_blocking(self._named_service,
File "/usr/lib/python3/dist-packages/dbus/connection.py", line 652, in
call_blocking
reply_message = self.send_message_with_reply_and_block(
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.ServiceUnknown: The
name :1.172 was not provided by any .service files
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: update-manager 1:20.04.10.1
ProcVersionSignature: Ubuntu 5.4.0-51.56-generic 5.4.65
Uname: Linux 5.4.0-51-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 15 16:51:11 2020
InstallationDate: Installed on 2020-10-09 (5 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: update-manager (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
** Attachment added: "Screenshot from 2020-10-15 17-09-30.png"
https://bugs.launchpad.net/bugs/1899995/+attachment/5422643/+files/Screenshot%20from%202020-10-15%2017-09-30.png
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https://bugs.launchpad.net/bugs/1899995
Title:
ubuntu 20.4 update-manager “Settings & Livepatch” not starting
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