Public bug reported:
On Ubuntu Focal desktop 64 bit, neither Samsung SCX-472FD monochrome
laser printer nor HP M254dw colour laser printer prints duplex. Was OK
on Ubuntu Bionic until upgrade to Focal.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
Uname: Linux 5.4.0-48-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
CasperMD5CheckResult: skip
CupsErrorLog:
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 2 12:06:08 2020
InstallationDate: Installed on 2019-02-12 (597 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Lpstat:
device for HP-ColorLaserJet-M254dw:
dnssd://HP%20Color%20LaserJet%20M254dw%20(AE5DF9)._ipp._tcp.local/?uuid=564e4335-5434-3330-3836-80e82cae5df9
device for Samsung-SCX-472x: socket://192.168.101.30:9100
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Samsung-SCX-472x.ppd',
'/etc/cups/ppd/HP-ColorLaserJet-M254dw.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Samsung-SCX-472x.ppd: Permission denied
grep: /etc/cups/ppd/HP-ColorLaserJet-M254dw.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-48-generic
root=UUID=55db4860-53d3-4294-aa82-f5d21d00f11c ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to focal on 2020-09-29 (2 days ago)
dmi.bios.date: 03/14/2018
dmi.bios.vendor: Intel Corp.
dmi.bios.version: PYBSWCEL.86A.0069.2018.0314.1745
dmi.board.name: NUC5CPYB
dmi.board.vendor: Intel Corporation
dmi.board.version: H61145-404
dmi.chassis.type: 3
dmi.modalias:
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0069.2018.0314.1745:bd03/14/2018:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1898181
Title:
No duplex printing
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